Customer Service Representative

4 weeks ago


Frankfort, Kentucky, United States Walgreens Full time

Job Summary:

We are seeking a Customer Service Associate to join our team at Walgreens. As a Customer Service Associate, you will be responsible for delivering a distinctive and delightful customer experience.

Key Responsibilities:

  • Provide customers with courteous, fair, friendly, and efficient checkout service.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Model and share customer service best practices with all team members.
  • Provide customers with recommendations for sale items and assist with inventory management.
  • Implement Company asset protection procedures to identify and minimize profit loss.
  • Ensure compliance with state and local laws regarding regulated products.
  • Assist with exterior and interior maintenance by ensuring a clean, neat, and orderly store condition and appearance.

Requirements:

  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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