Guest Services Representative

2 days ago


Frankfort, Kentucky, United States The Delegate Hotel Full time
Guest Service Agent

At The Delegate Hotel, we are seeking a highly skilled and customer-focused Guest Service Agent to provide exceptional service and ensure a smooth check-in and check-out process for our guests.

Key Responsibilities:

  • Respond to guest inquiries, requests, and complaints in a timely and professional manner, ensuring guest satisfaction.
  • Maintain a thorough understanding of room types, rates, and hotel services to provide accurate information to guests.
  • Offer recommendations and assistance to guests regarding local attractions, restaurants, transportation, and other services.
  • Arrange transportation, tours, and reservations based on guest requests and preferences.
  • Handle guest requests for amenities, additional services, or special arrangements, ensuring prompt and accurate fulfillment.
  • Collaborate with housekeeping to prioritize room readiness and address guest requests for room service or maintenance.

Requirements:

  • High school diploma or equivalent.
  • Previous experience in a customer service or hospitality role is preferred.
  • Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
  • Strong problem-solving skills and the ability to handle guest inquiries and complaints professionally and efficiently.
  • Proficiency in using hotel management systems and software.
  • Detail-oriented with strong organizational skills to handle multiple tasks and prioritize effectively.
  • Flexibility to work varying shifts, including evenings, weekends, and holidays.

If you are a service-oriented individual with a passion for creating memorable guest experiences, we encourage you to apply for this exciting opportunity.



  • Frankfort, Kentucky, United States SPG Green Garden Country Club Full time

    Job Opportunity at SPG Green Garden Country ClubWe are seeking a motivated individual to join our team as a Guest Services Representative. This is an exciting opportunity to be part of our guest service team and contribute to the success of our food and beverage operations.Key Responsibilities:As a Guest Services Representative, you will be responsible for...


  • Frankfort, Kentucky, United States The Delegate Hotel Full time

    Job Title: Guest Service AgentJob Summary:The Delegate Hotel is seeking a friendly and customer-focused Guest Service Agent to join our hospitality team. The Guest Service Agent is the first point of contact for the guests, providing exceptional service and ensuring a smooth check-in and check-out process. In addition to these duties, the Guest Services...


  • Frankfort, Kentucky, United States The Delegate Hotel Full time

    {"h1": "Guest Service Agent Role at The Delegate Hotel", "p": "At The Delegate Hotel, we are seeking a skilled Guest Service Agent to provide exceptional service to our guests. As the first point of contact, you will be responsible for ensuring a smooth check-in and check-out process, addressing guest inquiries and complaints, and providing recommendations...


  • Frankfort, Kentucky, United States The Delegate Hotel Full time

    Guest Service AgentThe Delegate Hotel is seeking a highly skilled and customer-focused Guest Service Agent to provide exceptional service and ensure a smooth check-in and check-out process for our guests.Key Responsibilities:Guest Communication: Respond to guest inquiries, requests, and complaints in a prompt and professional manner, ensuring guest...


  • Frankfort, Kentucky, United States The Delegate Hotel Full time

    Guest Service AgentThe Delegate Hotel is seeking a highly skilled and customer-focused Guest Service Agent to provide exceptional service and ensure a smooth experience for our guests.Key Responsibilities:Respond to guest inquiries, requests, and complaints in a timely and professional manner.Maintain a thorough understanding of room types, rates, and hotel...


  • Frankfort, Kentucky, United States Zaxby's Full time

    Customer Service RepresentativeZaxby's is a fast-paced and dynamic environment where you will have the opportunity to provide exceptional customer service and work as part of a close-knit team.Key Responsibilities:Provide friendly and enthusiastic service to all guestsMaintain awareness of current promotions and explain menu items to guestsAccurately...


  • Frankfort, Kentucky, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Frankfort, Kentucky, United States Investors Heritage Full time

    Customer Service RepresentativeInvestors Heritage, a leading national life insurance company, is seeking a highly skilled Customer Service Representative to join our Policy Services team. As a key member of our team, you will be responsible for providing exceptional customer service, resolving service problems, and finalizing policy adjustments.Key...


  • Frankfort, Kentucky, United States Jason Dunn - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative.Key ResponsibilitiesEstablish and maintain strong relationships with customers, providing exceptional service and support.Use a customer-centric approach to educate customers about insurance options and develop leads.Market...


  • Frankfort, Kentucky, United States King Heating Cooling and Plumbing Full time

    Job DescriptionKing Heating, Cooling & Plumbing is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, handling both inbound and outbound calls, and providing exceptional service to meet their needs. This is a full-time...


  • Frankfort, Kentucky, United States FiveStar Full time

    Job Summary:FiveStar is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.Key...


  • Frankfort, Kentucky, United States King Heating Cooling and Plumbing Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service team, you will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing exceptional service to our valued customers.Key Responsibilities:Handle a high...


  • Frankfort, Kentucky, United States Gainwell Technologies LLC Full time

    Job SummaryThe Call Center Representative is a key member of our Customer Support team, responsible for providing exceptional service to our clients and stakeholders. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAnswer incoming telephone calls and...


  • Frankfort, Kentucky, United States Surge Staffing Full time

    As a Customer Service and Sales Representative at Surge Staffing, you will be responsible for delivering exceptional customer experiences through service calls and outside sales calls. Your goal will be to establish strong business partnerships by providing top-notch customer service skills and presenting customers with additional Surge Staffing products and...


  • Frankfort, Kentucky, United States Big I Kentucky Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Big I Kentucky. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries and concerns, and working closely with our insurance carriers and team members to ensure seamless...


  • Frankfort, Kentucky, United States Lowe's Full time

    **Position Overview**At Lowe's, our associates are dedicated to providing exceptional customer service while ensuring a store environment that is organized, secure, and well-stocked with essential products.Key Responsibilities:Delivering a warm and professional welcome to customers, assisting them with their home improvement inquiries.Accurately processing...


  • Frankfort, Kentucky, United States GameStop Full time

    Job SummaryAs a Sales Associate at GameStop, you will provide exceptional customer service by greeting guests, assisting with their video gaming needs, and recommending additional items. You will also support the overall shopping environment, including visual and operational aspects, and contribute to store sales initiatives throughout the holiday season.Key...


  • Frankfort, Kentucky, United States Kentucky Personnel Cabinet Full time

    Job Title: Sales RepresentativeKentucky Correctional Industries (KCI) is seeking a highly motivated and skilled Sales Representative to join our team. As a Sales Representative, you will play a vital role in the success of KCI's Sales Branch.Job Summary:The Sales Representative position is responsible for providing information, answering questions, managing...

  • Sales Representative

    2 weeks ago


    Frankfort, Kentucky, United States Kentucky Personnel Cabinet Full time

    Kentucky Correctional Industries Sales Representative Job DescriptionKentucky Correctional Industries (KCI) is seeking a highly motivated Sales Representative to join our team. As a Sales Representative, you will play a vital role in the success of KCI's Sales Branch.Key Responsibilities:Provide information and answer questions about KCI's products and...


  • Frankfort, Kentucky, United States Walmart Full time

    About WalmartWalmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. As the world's largest retailer, Walmart is committed to providing its customers with everyday low prices and excellent customer service.Types of Jobs at WalmartWalmart offers a variety of job opportunities,...