Performance Supervisor

4 weeks ago


North Troy, Vermont, United States Jay Peak Resort Full time

In summary, we are seeking a highly motivated and dedicated individual to join our team as a Performance Supervisor. The successful candidate will be responsible for working hard, helping fellow teammates, servicing guests, and having fun.

In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you're so inclined, work with you to help create a career.

The Performance Supervisor offers a quality level of service that exceeds the customers' expectations by establishing and maintaining a positive, productive relationship within the organization and with the guests.

The Aquatics Supervisor achieves operational objectives by managing staff and maintaining a safe, secure and healthy environment.
Assists the water park operations team with the daily operation of the water park.

Clearly directs and assigns responsibility and authority for the operation of the department of the lead guards, lifeguards, and water park attendants.

Responsible for employee scheduling on WhentoWork Scheduling Software.
Assists with Ellis and Associates Training Classes.
Chairs the water park fun committee aimed towards increasing employee morale and lowering turn-over.
Assists with in-service training on an on-going basis.
Works to maintain an efficient, cooperative atmosphere among staff members.
Maintains a general knowledge of entire resort operation.
Is on the floor of the water park providing MBWA-Management By Walking Around.
Attends weekly staff meetings, and other meetings as assigned.
Participates in the water park manager on duty schedule.
Responsible for the 150 item Ellis and Associates administrative audit checklist.
Manages 4-8 subordinate supervisors who supervise a total of 15-30 employees in the Water Park. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees;
planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
Seasonal employee parties
~ Certification in First Aid, CPR and NPWLTP (Must pass Ellis & Associates Lifeguard Training)
Must have full availability including evenings, weekends and holidays.
We're a team of good-natured folks at the heart and soul of a growing resort community.

We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

We are committed to the full inclusion of all qualified individuals.

In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations.

Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at or .


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