Retail Customer Service Representative

4 days ago


Oklahoma City, Oklahoma, United States Sam's Club Full time
Job Summary:

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities:

• Provide outstanding customer service by acknowledging members, identifying their needs, and assisting with purchasing decisions.
• Operate front-end equipment, including cash registers, and process member purchases accurately and efficiently.
• Maintain a clean and organized sales floor, including zoning and arranging merchandise to meet member needs.
• Collaborate with colleagues to achieve sales goals and promote the company's products and services.
• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans and using the Open Door Policy.

Requirements:

• High school diploma or equivalent required; prior retail or customer service experience preferred.
• Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
• Ability to stand for long periods, lift up to 25 pounds, and move merchandise as needed.
• Basic math skills and accuracy with handling cash and operating a cash register.

What We Offer:

• Competitive hourly wage range: $15.00 to $22.00
• Opportunities for career growth and advancement within the company
• Comprehensive benefits package, including medical, vision, and dental coverage, 401(k), and paid time off
• Discounts on merchandise and services
• Ongoing training and development opportunities

Eligibility Requirements:

• Must be at least 18 years old and authorized to work in the United States.
• Must pass a background check and meet company requirements for employment.

How to Apply:

Apply now to join our team and become a valued member of the Sam's Club family. We look forward to hearing from you

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