Exhibition Manager

22 hours ago


Roseville, California, United States Brilliant Earth Full time
Transformative Experience Coordinator

About Us

At Brilliant Earth, we envision a world where jewelry inspires positivity and supports transparency. We strive to redefine fine jewelry with innovative ideas, responsible sourcing, and an unwavering commitment to our customers.

Your Role

We are seeking a dynamic Transformative Experience Coordinator who will be the face of our Roseville showroom, dedicated to crafting unforgettable experiences for every Brilliant Earth customer. This full-time position requires exceptional service skills, excellent communication abilities, and a passion for creating personalized interactions.

The Ideal Candidate

  • Must have robust customer service experience in a fast-paced retail or hospitality environment
  • Able to work a set schedule with weekend days, ensuring consistency and reliability
  • Excellent written and verbal communication skills, enabling seamless interaction with customers
  • Strong attention to detail and ability to think critically in a flexible environment
  • Possesses a team player mindset, collaborating effectively with cross-functional teams

Key Responsibilities

  1. Create personalized experiences for Brilliant Earth customers through exceptional service and a welcoming environment
  2. Greet and welcome guests with enthusiasm, warmth, and professionalism
  3. Facilitate order fulfillment, including preparing and packaging customer materials and managing inventory
  4. Maintain a luxury environment in the showroom, adhering to visual merchandising standards and operational policy
  5. Assist walk-in clients by matching them with available sales representatives or scheduling return visits

Benefits and Opportunities

  • Career growth opportunities through training programs and collaborative leadership
  • Set schedule with consistent weekly hours and two consecutive days off
  • Diverse and mission-driven team environment that values collaboration and respect
  • Lifestyle spending account for wellness expenses, continued education initiatives, and employee discounts on Brilliant Earth jewelry
  • Comprehensive benefits package, including medical, dental, vision, 401(k) match, paid time off, parental leave, and disability insurance

Salary Information

We offer a competitive salary of $23/hour, commensurate with experience. In addition to your annual compensation, you will also enjoy company-sponsored benefits and growth opportunities within our organization.



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