Retail Operations Manager

3 weeks ago


Hampton, Virginia, United States Food Lion Full time

We are seeking a Retail Operations Manager to join our team at Food Lion in Hampton, USA. The successful candidate will earn a salary of $50,000 - $60,000 per year.

About the Job

In this role, you will be responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. You will ensure that store office functions are completed accurately and on time using accounting packets; communicate all cash variances to the Assistant Customer Service Manager.

Responsibilities
  • Provide fast, easy, flexible and friendly service to customers through the achievement of Food Lion customer service standards
  • Smile and engage customers to create a positive shopping experience
  • Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
Requirements
  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
About Food Lion

Food Lion is a leading grocery retailer in the United States, operating over 1,000 stores across 10 Southeastern and Mid-Atlantic states. Our mission is to provide an easy, fresh and affordable shopping experience to the communities we serve.



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