Customer Service Operations Manager

4 days ago


Hampton, Virginia, United States Food Lion Full time
Job Summary

We are seeking a skilled Customer Service Leader to join our team at Food Lion. The successful candidate will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining high standards of customer satisfaction.

About the Role

This is an exciting opportunity to work in a fast-paced retail environment, where you will be responsible for:

  • Providing fast, easy, flexible, and friendly service to customers
  • Maintaining knowledge of store operations, including cash handling and accounting procedures
  • Ensuring a neat and clean presentation of the front end area
  • Adhering to company guidelines, policies, and standard practices
Requirements

To be successful in this role, you will need:

  • A high school graduate or equivalent
  • Effective communication and customer service skills
  • The ability to learn multiple tasks and technical requirements of the job
  • Ability to perform repetitive hand and arm motions
  • Physical stamina to stand for long periods and handle a variety of substances associated with cleaning and packaging materials
Compensation and Benefits

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including health insurance, retirement plans, and paid time off.



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