Social Services Coordinator

1 week ago

Hazard, Kentucky, United States Appalachian Regional Healthcare Full time
Job Summary

We are seeking a skilled Social Worker/Case Manager to join our team at Appalachian Regional Healthcare. The successful candidate will be responsible for providing assistance to patients and their families with personal and environmental problems in order to maintain maximum benefits from medical and welfare services.

Key Responsibilities
  • Perform assessments to obtain information on home environment, family relationships, and health history, and patients' personality traits.
  • Evaluate data gathered for medical plan of treatment, available social service programs, and knowledge of casework or group work and devise pertinent therapy programs to provide maximum benefits.
  • Assist patients and/or families through various conferences to understand, accept and follow medical recommendations and instructions.
  • Coordinate and collaborate with physicians, provider, multidisciplinary team and other health care professionals concerning patients goals, plan of care and progress.
  • Act as patient advocate and participates in conferences on behalf of patients with other hospital personnel and community agencies.
  • Provide, or make arrangements for, advisory services on social problems, arrange for discharge or postoperative care at home or in institutions, and provide and coordinate discharge planning and follow-up to assure continuity of care.
  • Provide, or make arrangements for, counseling services to attempt to alleviate anxieties and/or fears concerning disabilities, disfiguring illnesses, or an uncertain future and to assist the patient in returning to community life.
  • Furnish advice on financial assistance to patients or families during illnesses.
  • Assume responsibility and accountability for the discharge plan and effectiveness and patient outcomes.
  • Perform or assist in studies and research projects concerned with problems occurring in the field of medical social work.
  • Prepare various statistical and follow-up reports for use in planning further programs and evaluating department's performance.
  • Participate in planning educational and social programs with community agencies, the hospital, and home health.
  • Serve as consultant and resource person for other medical team members on the social and personal aspects of patients.
  • Develop, implement, interpret and maintain work standards and procedures that are in compliance with ARHs policies and governmental regulations and various regulatory agency requirements.
  • Maintain up-to-date knowledge in the field to allow recommendation of new services, products and equipment.
Requirements
  • Bachelor of Social Work Degree from a program accredited by Council on Social Work Education and licensure as required in state working; Masters of Social Work Degree preferred; OR Registered Nurse from an accredited program and licensure required in state working. Bachelors Degree preferred.
  • Two (2) years casework experience in health institution, child welfare agencies, psychiatric clinics and family counseling services preferred.
  • Knowledgeable and articulate about the post-acute process including various reimbursement mechanisms and regulatory requirements.
  • Proficiency in Microsoft office programs, electronics medical record and financial information data bases, and other platforms needed to perform job functions.
  • Strong verbal, written and critical thinking skills.
  • Problem solving and conflict resolution skills.

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