Customer Service Liaison

6 days ago


Des Plaines, Illinois, United States Resource Label Group LLC Full time
Customer Service Representative

Overview:

Resource Label Group, LLC is a leading provider of label and packaging solutions, serving a diverse range of industries including food, beverage, chemical, and pharmaceutical. With a strong presence in the US and Canada, we offer a comprehensive product portfolio and expert services to meet our customers' evolving needs.

Key Responsibilities:

  • Maintain strong relationships with customers through effective communication and issue resolution.
  • Process customer orders, ensuring timely and accurate fulfillment.
  • Collaborate with sales and production teams to ensure seamless order execution.
  • Monitor and resolve customer inquiries and complaints in a timely and professional manner.
  • Develop and maintain knowledge of products and services to provide expert support to customers.

Requirements:

  • 2-3 years of experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong knowledge of products and services, with a willingness to learn and grow.

Why Work with Us:

  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.

Join Our Team:

We are committed to building a diverse and inclusive workplace, where everyone has the opportunity to succeed. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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