Customer Service Liaison
6 days ago
Overview:
Resource Label Group, LLC is a leading provider of label and packaging solutions, serving a diverse range of industries including food, beverage, chemical, and pharmaceutical. With a strong presence in the US and Canada, we offer a comprehensive product portfolio and expert services to meet our customers' evolving needs.
Key Responsibilities:
- Maintain strong relationships with customers through effective communication and issue resolution.
- Process customer orders, ensuring timely and accurate fulfillment.
- Collaborate with sales and production teams to ensure seamless order execution.
- Monitor and resolve customer inquiries and complaints in a timely and professional manner.
- Develop and maintain knowledge of products and services to provide expert support to customers.
Requirements:
- 2-3 years of experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong knowledge of products and services, with a willingness to learn and grow.
Why Work with Us:
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
- A collaborative and dynamic work environment.
Join Our Team:
We are committed to building a diverse and inclusive workplace, where everyone has the opportunity to succeed. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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