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Client Relations Specialist

2 months ago

Raleigh, North Carolina, United States MassageLuXe Full time
Position Overview

We are seeking motivated and friendly individuals who are dedicated to delivering exceptional customer service and driving sales. This entry-level position focuses on the following key responsibilities:

  • Welcoming Clients: Greet and warmly receive our clients as they arrive.
  • Client Loyalty: Foster client loyalty through outstanding service.
  • Professional Representation: Promote and represent MassageLuXe with enthusiasm and professionalism.
  • Service Knowledge: Acquire knowledge of all Spa services and product offerings.
  • Sales Skills: Recommend and sell suitable services and products based on client needs.
  • Membership Enrollment: Assist clients in signing up for membership programs that provide the best value.
  • Cleanliness Standards: Maintain the cleanliness and safety standards of MassageLuXe.
  • Appointment Management: Schedule and confirm client appointments efficiently.
  • Positive Atmosphere: Contribute to a welcoming and upbeat environment for clients and team members.
  • Marketing Initiatives: Generate new clientele through grassroots marketing efforts.

Qualifications:

  • Consistently maintain a pleasant and professional demeanor.
  • Goal-oriented with a drive to achieve daily, weekly, and monthly targets.
  • Customer service-oriented with effective communication skills.
  • Previous sales or customer service experience is a plus, but not mandatory.
  • Willingness to work flexible hours, including evenings and weekends.

Why Choose MassageLuXe?

  • Competitive hourly wage with opportunities for commissions and bonuses.
  • Safe and professional work environment.
  • Supportive and fun team culture.
  • Engaging marketing events such as charity sponsorships and health fairs.
  • Employee contests and incentives.
  • Discounts on all services and products for employees.
  • Unlimited access to the HydroLuXe table.
Company Overview

Experience the MassageLuXe Difference:
We pride ourselves on being more than just another massage franchise. Our employees are the heart and soul of our Spa. We believe that your workplace should be a place you look forward to each day. Therefore, we offer a friendly, safe, and vibrant environment where you can develop your skills and thrive. If you are eager to be part of a dynamic team and seek opportunities for growth, we would love to connect with you.