Hotel Server

1 week ago


Charlotte, North Carolina, United States McKibbon Hospitality Full time
Job Title: Hotel Server

We are seeking a skilled and friendly Hotel Server to join our team at McKibbon Hospitality. As a Hotel Server, you will be responsible for providing exceptional customer service to our guests, taking orders and serving food and beverage items in a timely and professional manner.

Responsibilities:
  • Take orders and serve food and beverage items to guests in a timely and professional manner
  • Provide exceptional customer service and ensure guest satisfaction
  • Work effectively as part of a team to ensure seamless service
  • Maintain a clean and organized workspace
  • Meet sales and service standards
Requirements:
  • One to two years' experience as a server
  • Ability to work a flexible schedule, including shift work, weekends, and holidays
  • Legal ability to serve alcohol in the State/Province
  • Knowledge of state and local guidelines regarding service of alcohol
  • Knowledge of drink preparation
  • Computational skills to process guest payments
  • Course work or certification/education in restaurant or business field are highly desired
  • Food safety certification and/or alcohol service training recommended
  • Ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis
  • Ability to help create an energized bar atmosphere through friendly and personalized service
  • Ability to anticipate customer needs, and change course of action accordingly
Ideal Skills & Qualities:
  • Drive to approach each guest interaction with the mindset of exceeding guest expectations
  • Embracing the culture, and personifying it in daily interactions with guests and team members
  • Contributing to a fun, energized and comfortable working environment as an active member of the team
  • Overseeing the look and feel of your area and ensuring that the cleanliness of the bar and its surroundings are at their peak at all times
  • Being a motivated self-starter
  • Being conscientious and driven to consistently serve the guests with the utmost professionalism and courtesy
Perks & Benefits Beyond the Basics:

We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment.

  • Competitive Compensation with incentives
  • Brand and company training classes, workshops and conferences for career growth and development
  • Full Time Associates:
  • 401K Savings Plan with matching funds
  • Tuition reimbursement
  • PayActiv: ability to have access to earned compensation prior to payday without a fee
  • Full Time Associates:
  • Comprehensive benefits package including medical, dental, and vision
  • Life insurance
  • Short- and long-term disability
  • Paid time off and holidays
  • Wellbeats APP to support physical and mental wellness
  • Fundraising matching funds program
  • Volunteer opportunities
  • 24/7 chaplain services
  • Exclusive hotel rate discounts


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