Breakfast Server
3 hours ago
Job Summary
Sonesta Hotels is seeking a skilled Breakfast Server to join our team. As a key member of our food service team, you will be responsible for delivering exceptional service to our guests in a fast-paced environment.
Key Responsibilities
- Guest Service
- Greet and acknowledge all arriving guests in a prompt and professional manner.
- Engage and interact with guests as appropriate.
- Respond to all guests' questions and requests.
- Food and Beverage Service
- Demonstrate complete knowledge of the food and beverage menu.
- Serve food and beverage orders after checking for correct temperature, appearance, and portions.
- Refill when necessary.
- Operational Support
- Operate POS system and ensure food orders are verified and transmitted in a prompt manner.
- Adhere to all cash handling and credit card policies and procedures.
- Team Collaboration
- Periodically check-in with tables to ensure guests' expectations are being met and exceeded.
- Maintain proper condition and cleanliness of dining areas, stations, and servicing equipment.
- Adaptability and Flexibility
- Must be able to work in a fast-paced environment.
- Must be able to tolerate extreme temperatures - i.e., kitchens, freezers.
- Physical Demands
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Frequent bending, kneeling, and reaching.
- Ability to stand during entire shift.
- Work Schedule
- Must be flexible to work variable days of the week to include weekends and holidays.
- Must be flexible to work variable shifts (days, nights, overnights).
- Ten to twelve hour shifts sometimes required.
Requirements
- Two years of experience as a server in full-service restaurant preferred - preferably in a fine dining establishment.
- High school diploma or General Education Degree (GED) preferred.
- Attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
- Excellent organizational skills and attention to detail.
- Able to work quickly without compromising quality.
- Ability to work with minimal supervision and maintain a high level of performance.
- Must be able to stand and exert fast-paced mobility for entire shift.
- Ability to work cohesively with co-workers as part of a team.
- Food handlers and TIPS certificates required.
- Previous front-facing guest service experience required.
- Must read, write, and speak the English language fluently.
- Experience with computerized cash registers preferred.
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