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Outlets Server AM PT
3 months ago
We are seeking a highly motivated and enthusiastic individual to join our food and beverage team at the Le Meridien | Sheraton Charlotte Hotel. As an Outlets Server AM PT, you will play a crucial role in enhancing the customer experience by providing exceptional service to our event guests.
Key Responsibilities:- Greet guests warmly and assist with seating as needed.
- Present menu options, answer questions, and make recommendations on food, service, and wine pairings.
- Maintain knowledge of menu items, daily specials, and ingredients.
- Use proper etiquette and verbiage, including serving ladies first.
- Take orders accurately and relay them to the kitchen and service bar.
- Observe guests to fulfill additional requests and perceive when meals are complete.
- Total bills and accept payment or refer guests to the cashier.
- Perform tasks such as ladling soup, portioning desserts, and brewing coffee.
- Clear and reset counters or tables after each course.
- Assist with cleaning and sanitizing service areas and prep areas.
- Maintain cash handling procedures and follow safe serve regulations when serving alcohol.
- Handle guest complaints and requests professionally.
- Ability to work independently and remain motivated.
- Excellent customer service skills.
- Proven experience in a relevant field.
- Professionalism, speed, and attention to detail.
We are an equal opportunity employer and welcome applications from all qualified candidates. Salary: $10/hr + tips.
