Winner's Circle Ambassador

2 weeks ago


Miami, United States Dave & Buster Full time
Job Title: Winner's Circle

At Dave & Buster's, we're looking for a talented individual to join our team as a Winner's Circle representative. As a key member of our team, you will be responsible for delivering an exceptional guest experience, ensuring that every visit to our venue is a positive and memorable one.

Key Responsibilities:
  • Provide exceptional guest service, ensuring that every guest feels welcome and valued.
  • Manage wait times and communicate effectively with guests, team members, and managers.
  • Assist guests with all requests, answer questions, and make recommendations on food, drinks, and games.
  • Provide game assistance, notify support technicians or management as needed, and ensure that all games are running smoothly.
  • Stock, display, and secure merchandise in all storage areas, and reconcile tickets and merchandise inventory.
  • Conduct merchandise inventory during and after shifts, and check for restocking of necessary supplies.
  • Review the cleanliness and organization of the Winner's Circle, ensuring that all plush and shelves are stocked, properly cleaned, and maintained.
  • Assist other team members as needed, and maintain a favorable working relationship with all other company team members.
Requirements:
  • Be at least 16 years of age.
  • Work days, nights, and/or weekends as required.
  • Work in a fast-paced environment with distracting conditions.
  • Read and write handwritten notes.
  • Lift and carry up to 30 pounds.
  • Move about the facility and stand for long periods of time.
  • Walk or stand 100% of shift.
  • Reach, bend, stoop, mop, sweep, and wipe frequently.
Compensation:

Compensation is from $12 - $14.75 per hour.

We are an equal opportunity employer and participate in E-Verify in states where required.



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