Winner's Circle Ambassador
2 weeks ago
At Dave & Buster's, we're looking for a talented individual to join our team as a Winner's Circle representative. As a key member of our team, you will be responsible for delivering an exceptional guest experience, ensuring that every visit to our venue is a positive and memorable one.
Key Responsibilities:- Provide exceptional guest service, ensuring that every guest feels welcome and valued.
- Manage wait times and communicate effectively with guests, team members, and managers.
- Assist guests with all requests, answer questions, and make recommendations on food, drinks, and games.
- Provide game assistance, notify support technicians or management as needed, and ensure that all games are running smoothly.
- Stock, display, and secure merchandise in all storage areas, and reconcile tickets and merchandise inventory.
- Conduct merchandise inventory during and after shifts, and check for restocking of necessary supplies.
- Review the cleanliness and organization of the Winner's Circle, ensuring that all plush and shelves are stocked, properly cleaned, and maintained.
- Assist other team members as needed, and maintain a favorable working relationship with all other company team members.
- Be at least 16 years of age.
- Work days, nights, and/or weekends as required.
- Work in a fast-paced environment with distracting conditions.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
- Move about the facility and stand for long periods of time.
- Walk or stand 100% of shift.
- Reach, bend, stoop, mop, sweep, and wipe frequently.
Compensation is from $12 - $14.75 per hour.
We are an equal opportunity employer and participate in E-Verify in states where required.
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