Restaurant Operations Manager
3 weeks ago
The General Manager is a key leader at Steak n Shake, responsible for overseeing the daily operations of a single restaurant. This role requires a strong focus on delivering exceptional customer service, maintaining high-quality food standards, and driving sales growth. The ideal candidate will have a proven track record of success in restaurant management, with a passion for leading and developing high-performing teams.
Key Responsibilities:
• Create a positive and productive work environment that fosters excellent customer service and high-quality food production
• Develop and implement effective sales strategies to drive revenue growth and increase customer loyalty
• Manage and motivate a team of restaurant staff to achieve exceptional results in customer satisfaction, food quality, and sales performance
• Ensure compliance with all company policies, procedures, and regulatory requirements
• Analyze sales data and customer feedback to identify areas for improvement and implement changes to drive business growth
Requirements:
• 2+ years of experience in restaurant management, preferably with Steak n Shake or a similar concept
• Proven track record of success in driving sales growth, improving customer satisfaction, and increasing team productivity
• Strong leadership and communication skills, with the ability to motivate and develop high-performing teams
• Ability to work in a fast-paced environment, with a focus on delivering exceptional customer service and high-quality food production
• High school diploma or equivalent required; bachelor's degree preferred
What We Offer:
• Competitive salary and benefits package
• Opportunities for career advancement and professional growth
• Collaborative and dynamic work environment
• Comprehensive training and development programs
• Recognition and rewards for outstanding performance
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