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Medicare Program Analyst

2 months ago


Indianapolis, Indiana, United States Anchor Point Technology Resources Full time

Position Overview

The Medicare Business Analyst will play a pivotal role in bridging the gap between business needs and technical solutions. The key responsibilities include:

  • Collaborating with internal stakeholders and external partners to gather comprehensive business requirements.
  • Developing precise and thorough user stories for the Agile project backlog.
  • Defining and overseeing the scope of various business systems initiatives.
  • Managing the integrated aspects of functionality, usability, reliability, performance, and support requirements of systems.
  • Formulating feature testing strategies and identifying necessary environments.
  • Acting as a liaison between technical teams and business units to ensure that developed solutions meet business objectives.
  • Utilizing and mentoring others in the use of tools for requirements definition.
  • Proactively identifying opportunities for process enhancements.
  • Ensuring that high-level designs, including architectural requirements, are accurately documented and aligned with approved specifications.
  • Contributing to the creation of training materials and identifying additional documentation needs in advance.

Qualifications and Skills:

  • Proficient experience with Atlassian tools such as Jira, Confluence, Zephyr, and Requirement Yogi.
  • Familiarity with Agile methodologies, particularly Scaled Agile frameworks.
  • Experience with call center applications is advantageous.
  • Knowledge of Medicare programs is considered beneficial.
  • Prior experience with Siebel CRM is a plus.

Educational Background:

  • A Bachelor’s degree in Information Systems or a related field is required, along with a minimum of three years of relevant experience, or an equivalent combination of education and experience. Relevant certifications are preferred.