Customer Service Representative

2 weeks ago


Gloucester, United States Ollie's Bargain Outlet, Inc. Full time
Customer Service Associate Job Description

Ollie's Bargain Outlet, Inc. is seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales floor operations.

Key Responsibilities:
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment by completing tasks such as restocking shelves, sweeping and mopping floors, and taking out trash.
  • Assist with sales floor operations by processing transactions, handling customer returns, and maintaining accurate inventory levels.
  • Communicate effectively with team members and management to ensure seamless store operations.
Requirements:
  • High school diploma or equivalent preferred.
  • 6 months of prior retail experience preferred.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • A positive attitude and team player who wants to engage and serve customers.
Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a safe manner.

Ollie's Bargain Outlet, Inc. is an equal opportunity employer. We are committed to diversity and inclusion in the workplace.



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