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Director of Residential Operations
2 months ago
{"h1": "Director of Residential Maintenance and Trades", "p": "Columbia Residential manages a portfolio of 149 graduate and faculty residential buildings around the Morningside Heights campus as well as in Manhattan Valley and Riverdale, Bronx. The department is responsible for routine operations and maintenance of over 5,700 University-owned or managed units which are used to house eligible students, fellows, faculty, and certain eligible officers of research, libraries, and administration.", "ul": [{"li": "Oversee and lead projects related to providing mechanical, electrical, and plumbing (MEP) services to the Residential portfolio."}, {"li": "Responsible for the vital MEP infrastructure of the University Apartment Housing portfolio, which includes over 150 buildings valued at over $2 billion."}, {"li": "Ensure the delivery of high-quality and reliable trade services for Columbia Residential by managing the trade shops\u2019 work, including carpentry, plumbing, electrical, painting, and masonry."}, {"li": "Manage the development of the University\u2019s capital planning process by recommending projects based on specific building knowledge, reviewing the impact of approved capital plans on trade services, and adjusting programs accordingly."}, {"li": "Control department operating expenses, develop monitoring standards, conduct cost analysis, and implement auditing programs and reports."}, {"li": "Partner with Residential Directors to implement standardized apartment refreshes throughout the portfolio, focusing on streamlining communications, negotiating pricing with vendors and contractors, and managing furniture inventory within an annual budget of $1 million."}, {"li": "Serve as the primary contact for any building audits or walkthroughs with local government entities, Con Edison, and the Department of Buildings."}, {"li": "Develop strategic partnerships with clients, fostering a sense of shared and equitable responsibility for the Residential infrastructure."}, {"li": "Establish operational standards and goals, continually assess performance and results to identify areas for improvement, and collaborate closely with the senior management team to ensure Columbia Residential provides highly reliable and seamless services to clients."}, {"li": "Support other departments, events, and activities as required, set priorities for the team, manage workload distribution, allocate resources effectively during peak demand periods, and coordinate the development and implementation of preventative maintenance programs."}], "h2": "Minimum Qualifications", "ul": [{"li": "Bachelor\u2019s degree required."}, {"li": "A minimum of seven years of related experience is required, including specific experience with construction projects and/or contracts financial administration strongly preferred."}, {"li": "Extensive knowledge of HVAC systems, and mechanical systems, such as chillers, boilers, cooling towers, heat pumps, and Aqua-therm systems."}, {"li": "Experience with associated equipment including pumps, generators, water treatment, and air handling units."}, {"li": "Experience with standard and enhanced fire alarm systems."}, {"li": "Proficient with energy management systems and BMS."}, {"li": "Ability to promote consistent standards in building operation, shop organization, life safety issues, hazmat issues, emergency procedures, confined spaces, and asbestos."}, {"li": "Multi-site management experience."}, {"li": "Ability to conduct project cost forecasting and to write progress reports including project histories, problems, recommended solutions, and justifications for recommendations."}, {"li": "Experience in residential property management and tenant relations is required; preferably in New York City."}, {"li": "Strong customer service orientation."}, {"li": "Excellent interpersonal, communication, and team-building skills are essential."}, {"li": "Demonstrated ability to manage numerous and diverse activities simultaneously, organizing and prioritizing appropriately to meet demands and expectations."}, {"li": "Successful candidates must be able to work independently, problem solve, make recommendations for change, implement, and provide a strong process perspective."}, {"li": "Strong supervisory experience required preferably with Local 32B-J employees."}, {"li": "Familiarity with New York City building codes, and housing laws is necessary."}, {"li": "Strong computer skills required, including Microsoft Office."}, {"li": "Universal EPA Certification preferred (if not - must obtain within six months of the start date)."}], "h2": "Preferred Qualifications", "ul": [{"li": "Advanced degree is desirable."}], "p": "Columbia University is committed to the hiring of qualified local residents."}
