Residential Operations Manager

3 weeks ago


New York, New York, United States Cherokee Federal Full time
Job Overview

The Residential Aide Shift Supervisor plays a vital role in overseeing the day-to-day operations within a residential facility. This position is responsible for coordinating and supervising residential aides during their shifts, ensuring that residents receive quality care and support.

Key Responsibilities
  • Scheduling shifts and providing guidance and support to staff members
  • Implementing protocols and procedures to maintain a safe and supportive environment for residents
  • Coordinating with the Site Director to align operational goals and priorities
  • Conducting regular meetings with residential aides to discuss assignments and communicate updated policies and procedures
  • Assessing training needs for residential aides and coordinating appropriate training sessions
  • Supervising resident new admissions and move-outs to ensure smooth transitions
  • Generating and submitting nightly rosters and maintaining documentation related to shift coverage
Requirements
  • Bachelor's degree or equivalent job experience required
  • Minimum of two years of supervisory experience with strong organizational and leadership skills
  • Demonstrated ability to manage a team effectively
  • Experience working with diverse migrant groups or the homeless population is essential
  • Spanish/English bilingual preferred
About Cherokee Federal

Cherokee Federal is a trusted partner for more than 60 federal clients, focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart.



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