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Customer Experience Liaison
2 months ago
As a Customer Experience Coordinator at T.J. Maxx Commonwealth Ave, you will play a vital role in delivering exceptional customer experiences. Your responsibilities will include:
Key Responsibilities:- Training and mentoring Associates on front-end principles to ensure a seamless customer experience.
- Coaching Associates on personalizing the customer experience while promoting loyalty programs to drive customer loyalty.
- Ensuring Associates execute tasks and daily activities efficiently to meet customer needs.
- Addressing customer concerns and issues promptly to maintain a positive customer experience.
We are seeking a highly motivated and customer-focused individual to join our team. If you are passionate about delivering exceptional customer experiences and have a strong desire to grow and develop your skills, we encourage you to apply for this exciting opportunity.