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Customer Experience Liaison

2 months ago


Eau Claire, Wisconsin, United States T.J. Maxx Full time
T.J. Maxx Commonwealth Ave Job Description

As a Customer Experience Coordinator at T.J. Maxx Commonwealth Ave, you will play a vital role in delivering exceptional customer experiences. Your responsibilities will include:

Key Responsibilities:
  • Training and mentoring Associates on front-end principles to ensure a seamless customer experience.
  • Coaching Associates on personalizing the customer experience while promoting loyalty programs to drive customer loyalty.
  • Ensuring Associates execute tasks and daily activities efficiently to meet customer needs.
  • Addressing customer concerns and issues promptly to maintain a positive customer experience.

We are seeking a highly motivated and customer-focused individual to join our team. If you are passionate about delivering exceptional customer experiences and have a strong desire to grow and develop your skills, we encourage you to apply for this exciting opportunity.