Clinical Pharmacy Specialist
1 month ago
We're seeking a highly skilled Clinical Pharmacy Technician to join our dynamic team at Giant Eagle Inc. As a key member of our clinical pharmacy team, you'll play a vital role in delivering top-notch patient care and exceeding expectations.
Responsibilities- Execute Medication Therapy Management for the company through competency in MTM platforms.
- Follow established best practices as they relate to workflow and use of MTM platforms when contacting patients, scheduling appointments and/or follow-up calls, and performing data entry.
- Use the pharmacy computer to complete all actions necessary to provide optimal patient care, including data entry.
- Properly schedule and perform follow-up adherence calls to ensure success and continued compliance with medication.
- Provide adequate notes and documentation within the platform to ensure proper reimbursement, patient safety, and to provide a seamless management of patients amongst all staff.
- Demonstrate adherence to all company, state, and federal policies, laws, and regulations, including HIPAA.
- Maintain a neat work environment to ensure all company, local, state, and federal requirements are met.
- Have knowledge of all appropriate service and business metrics and assist the team on action plans to improve outcomes.
- Report errors, omissions, and incidents to the pharmacist.
- Act in a fiscally responsible manner with regards to our work processes and be held accountable to meeting our financial goals.
- Add and update prescriptions on Auto-fill.
- Accurately read and data enter new prescriptions in the computer, including billing to third parties, compounds, calculations, and free-form prescriptions.
- Resolve third-party insurance billing issues to ensure customer requirements are met.
- Effectively communicate with internal Giant Eagle team members verbally and by phone/email.
- Complete all necessary daily and weekly reports and paperwork.
- Ensure exemplary customer service and satisfaction with knowledge and understanding to contact a pharmacist when needed.
At Giant Eagle Inc., we're more than just food, fuel, and convenience. We're a family of diverse and talented Team Members who strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what make us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas.
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