Office Supervisor

2 weeks ago


Chanhassen, Minnesota, United States Summit Health Inc Full time
About Our Company

We're a physician-led, patient-centric network dedicated to simplifying healthcare and delivering connected care. Our multispecialty and urgent care providers serve millions of patients across traditional practices, patients' homes, and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

Job Description

The Office Supervisor plays a critical role in managing, overseeing, and ensuring the successful administrative, financial, and operational aspects of an urgent care location. Key responsibilities include:

Site Management
  • Managing site performance, understanding patient flow, and identifying areas for improvement.
  • Assisting the Practice Manager in preparing schedules, ordering supplies, and opening/closing the site as required.
People Management
  • Building strong relationships with providers and staff to enhance practice success.
  • Coaching, managing, and developing staff to ensure professionalism and high-quality patient care.
Business and Patient Management
  • Maintaining patient confidentiality and adhering to HIPAA requirements.
  • Interacting with patients and families, resolving disputes, and reviewing patient satisfaction cards.
Qualifications
  • High School Diploma or GED required; Bachelor's degree in management or business preferred.
  • Minimum 1 year of supervising or managing experience; or a degree in management.
  • Ability to multitask, excellent communication skills, and comfort with delivering constructive feedback.

Additional Information: This role requires long shifts, weekends, and on-site work. Physical requirements include lifting heavy objects, repetitive tasks, and light cleaning. Direct reports will be site employees. Pay Range: $22-25/hr.

About Our Commitment: Total Rewards at VillageMD. Our team members are essential to our mission to reshape healthcare through connection. VillageMD highly values health and wellness, offering Medical, Dental, Life, Disability, Vision, FSA coverages, and a 401k savings plan. Equal Opportunity Employer.



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