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Manufactured Home Community Manager

2 months ago

Grand Prairie, Texas, United States RHP Properties Full time
Job Summary

We are seeking a highly skilled and experienced Community Manager to oversee the daily operations of our manufactured home community in Grand Prairie, TX. As a key member of our team, you will be responsible for ensuring the community's facilities and services are maintained to the highest standards, while providing exceptional customer service to our residents.

Key Responsibilities
  • Community Administration
    • Manage and deposit daily collection of all monthly rentals, late fees, and other revenue streams.
    • Pursue delinquent rents and perform evictions in accordance with state and landlord laws.
  • Staff Management
    • Hire, train, motivate, and manage onsite staff to ensure deadlines are met and tasks are completed efficiently.
    • Administer discipline with proper documentation and maintain accurate records.
  • Leadership and Communication
    • Demonstrate leadership in corporate attitude, communication skills, and professional appearance.
    • Exemplify adherence to company policies and procedures.
  • Community Maintenance
    • Inspect the community grounds and community-owned homes to maintain a presentable appearance.
    • Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
  • Financial Management
    • Process, approve, and forward invoices in a timely manner to the Corporate Office.
    • Maintain petty cash and keep track of all expenses and receipts.
  • Employee Management
    • Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits.
  • Reporting and Analysis
    • Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information.
  • Emergency Response
    • Manage accidents, emergency situations, and immediate mechanical needs.
    • Report to the corporate office immediately and prepare the proper reports.
  • Community Development
    • Manage the process of refurbishing community-owned homes.
  • Safety and Security
    • Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
  • Customer Service
    • Build relationships with residents and respond to all needs.
  • Marketing and Promotion
    • Coordinate the advertising, promotions, and presentations of homes as directed by the Regional Manager.
Requirements
  • 2-3 years of property management experience with proven management skills.
  • Strong customer service, communication, and organizational skills.
  • Detailed-orientated and the ability to multitask and problem solve.
  • Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred.
  • Ability to be flexible and work evenings and weekends.
  • Proven leadership skills and the ability to be a team player in a fast-paced environment.
  • Valid Operator's license required.
  • High School diploma or GED required.
Benefits

This is a full-time opportunity with competitive compensation and commissions. Benefits include medical, dental, and vision insurance, paid time off and holidays, life insurance, and 401K.