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Bar Manager

2 months ago

Nashville, Tennessee, United States Ryman Hospitality Properties Full time
Job Summary

We are seeking a skilled Bartender to join our team at Ryman Hospitality Properties. As a Bartender, you will be responsible for providing exceptional service to our guests, managing the bar, and preparing and serving beverages in a fast-paced environment.

Key Responsibilities
  • Guest Service
    • Greet all guests at the bar and interact in a natural, friendly manner, cultivating regular and repeat business.
    • Responsible for accurately taking orders and assisting guests in a fast-paced environment. Respond to guest inquiries regarding menu, wine list, and entertainment.
    • Suggestively sell menu items, beverages, desserts, etc. and make recommendations. Memorize menus and daily specials to share with guests.
  • Bar Management
    • Anticipate and respond to guest needs. Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude.
    • Follow established techniques and recipes to create drinks to enhance guest experience.
    • Ensure responsible alcohol service per local ordinance, alcohol awareness training, and company policies. Request proper ID per company policy.
  • Cash Handling and Inventory
    • Adhere to cash handling policies and procedures, including proper operation of POS terminals, collecting money from guests, processing credit card transactions accordingly, and reconciling financials at end of shift.
    • Assist with inventory, product rotation, and date labeling to ensure fresh products are readily available for preparation.
  • Teamwork and Safety
    • Attend pre-shift meetings before each shift. Perform defined opening/running/closing duties.
    • Maintain a clean and orderly food service environment during operation and at end of shift, following sanitation procedures required by health regulatory agencies, focusing on both public areas and back of house.
    • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow and support brand standard operating procedures (SOPs).
Requirements
  • Education
    • High school diploma or equivalent required
  • Experience
    • Previous bartending experience in high-volume restaurant/bar/venue preferred
  • Knowledge, Skills, and Abilities
    • Strong interpersonal and verbal communication skills
    • Demonstrated team player and self-starter
    • Ability to deal with intoxicated guests in a positive and safety-minded manner
  • Licenses/Certifications
    • State Alcohol Education Card required upon hire