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Customer Engagement Specialist

2 months ago


Warwick, Rhode Island, United States Cox Enterprises Full time

Position Overview: Join our dynamic team as a Retail Sales Associate. This role is essential in creating memorable experiences for our customers and driving sales through exceptional service.

Key Responsibilities:

  • Engage with customers to understand their needs and provide tailored product recommendations.
  • Achieve and surpass goals related to customer satisfaction, sales performance, and customer retention.
  • Assist in the operational tasks of the retail environment, including opening and closing procedures.
  • Handle cash transactions accurately and responsibly.
  • Participate in workshops, promotional events, and product demonstrations to enhance customer engagement.
  • Support team members to foster a collaborative sales environment.
  • Continuously update knowledge of current products and competitor offerings through ongoing training.

Requirements:

  • High school diploma, GED, or relevant work experience is necessary; some college education in sales, business, or management is advantageous.
  • Must be fully vaccinated against COVID-19, where permitted by law, with reasonable accommodations considered for medical and religious objections.

Benefits:

  • Competitive compensation packages.
  • Flexible time-off policies.
  • Access to thousands of free online training courses.
  • A supportive sales culture that values teamwork.
  • Comprehensive healthcare options.
  • Telehealth services for convenient medical consultations.
  • Financial support for continuing education.
  • Adoption assistance and pet insurance options.

Company Culture: At Cox Enterprises, we believe in the power of diversity and inclusion. We celebrate the unique perspectives and abilities of our employees, fostering an environment of respect, empowerment, and growth.