Restaurant Operations Manager

1 day ago


East Chicago Indiana, United States Ameristar Casino Hotel East Chicago Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Ameristar Casino Hotel East Chicago. As a key member of our management team, you will be responsible for overseeing the daily operations of our food and beverage outlets, ensuring exceptional customer service, and driving revenue growth.

Key Responsibilities
  • Supervise and manage a team of food and beverage staff to ensure excellent customer service and high-quality food preparation.
  • Develop and implement effective operational strategies to drive revenue growth, improve efficiency, and enhance customer satisfaction.
  • Monitor and control labor costs, inventory, and expenses to ensure profitability.
  • Collaborate with the Food and Beverage Manager to develop and implement menus, promotions, and marketing strategies.
  • Ensure compliance with all regulatory requirements, health and safety standards, and company policies.
  • Provide exceptional customer service, resolving any issues or concerns in a professional and timely manner.
  • Conduct regular staff training and development programs to enhance skills and knowledge.
  • Monitor and analyze sales data, customer feedback, and market trends to inform business decisions.
Requirements
  • Associate's degree in Hospitality, Food Service, or related field.
  • Minimum 2 years of experience in food and beverage management, preferably in a casino or hospitality environment.
  • Proven track record of driving revenue growth, improving efficiency, and enhancing customer satisfaction.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed business decisions.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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