Food and Beverage Service Manager

2 weeks ago


Louisville, Kentucky, United States Oak View Group Full time
Job Title: Food and Beverage Supervisor

Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry. We offer an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Job Summary:

The Food and Beverage Supervisor is responsible for overseeing the serving of guests in the venue dining areas, catering functions, and ensuring exceptional customer service. This role requires a personable and adaptable individual who can work in a fast-paced environment, assisting the Food and Beverage Managers with projects, including training, inventory, and special events.

Key Responsibilities:
  • Supervise the serving of meals to guests, directing them to the buffet line, and ensuring timely service.
  • Assist in recording guests' orders and relaying them to the kitchen via the P.O.S. system.
  • Compute the cost of meals, present guests with the check, and handle payments and change.
  • Ensure tableware and linens are replaced as necessary and maintain sanitation, health, and safety standards in work areas.
  • Supervise the set up of banquet functions, including linens, dishware, glassware, and silverware.
  • Recognize guests who are visibly intoxicated and take action to cut off alcohol service.
  • Enforce all Ovations policies and procedures and practice excellent Human Resources skills regarding employee relations, corrective action, coaching, and counseling employees.
  • Assist the Management team with projects, including training, inventory, and special events.
Qualifications:
  • At least 1-2 years of experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education.
  • Ability to supervise the work of others, communicate effectively, and work well in a team-oriented environment.
  • Valid food handling certificate or alcohol service permit, if required by state or federal regulations.
  • Ability to handle cash accurately and responsibly and calculate basic math functions.
Why Join Our Team:

Oak View Group is committed to equal employment opportunity and creating environments that reflect and celebrate the diverse communities we operate and serve. We believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence.



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