Front Desk Associate

2 months ago


Brighton, United States Colwen Hotels Full time
Front Desk Associate Job Description

Colwen Hotels is seeking a skilled Front Desk Associate to provide exceptional guest service and ensure a seamless hotel experience.

Key Responsibilities:
  • Operate the front desk and assist guests with inquiries and needs during pre-arrival, registration, stay, checkout, and post-departure.
  • Provide warm and professional welcome to all guests.
  • Process guest check-in: confirm reservations, assign guest rooms.
  • Treat requests with professionalism, tact, and courtesy.
  • Ensure prompt delivery of billing to guests.
  • Process all payment types.
  • Discreetly handle confidential guest information.
  • Coordinate with Housekeeping Department to track room readiness and communicate guest requests and concerns.
  • Ensure lobby and shared areas are neat and orderly.
  • Adhere to all Colwen and brand standards.
Requirements:
  • One year of related experience, hotel preferred.
  • Prior Marriott brand experience preferred.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Superior interpersonal and customer service skills.
  • Familiarity with local area, ability to provide directions and maps to local attractions and destinations.
  • Proficient with Microsoft Office Suite and common computer software programs.
  • Ability to learn computer software programs and operate property management system.
Benefits and Perks:
  • Medical Insurance with Company-Funded HRA.
  • Dental Insurance.
  • Vision Insurance.
  • Flexible Spending Accounts.
  • Wide-Array of Supplemental Insurance Offerings.
  • Paid Time Off Programs.
  • Employee Assistance Program.
  • 401K Plan - Traditional & Roth Options with Employer Match.
  • Hotel Discount Travel Program for Associates & Family.
  • Exclusive Associate Discounts - Travel, Entertainment, & Retail.
  • Training and Development Programs.
  • Career Advancement Opportunities.

Colwen Hotels is an equal opportunity employer. EOE M/F/D/V


  • Front Desk Associate

    1 month ago


    Brighton, United States Colwen Hotels Full time

    Front Desk Associate Job DescriptionColwen Hotels is seeking a skilled Front Desk Associate to provide exceptional guest service and ensure a seamless stay experience.Key Responsibilities:Operate the front desk and assist guests with inquiries and needs during pre-arrival, registration, stay, checkout, and post-departure.Provide warm and professional welcome...

  • Front Desk Associate

    2 weeks ago


    Brighton, United States Colwen Hotels Full time

    Front Desk Associate Job DescriptionColwen Hotels is seeking a skilled Front Desk Associate to provide exceptional guest service and support the hotel's operations.Key Responsibilities:Guest Registration and Check-in: Process guest arrivals, confirm reservations, and assign rooms in a timely and efficient manner.Customer Service: Provide warm and...

  • Sales Associate

    3 weeks ago


    Brighton, Colorado, United States Massage Envy Full time

    Unlock Your Earning PotentialEarn up to $25 per membership sold, plus your base hourly rate, as a Front Desk Sales Associate at Massage Envy. As a key member of our team, you'll drive our vision of total body care by executing the sales process and script, providing outstanding customer service, and promoting the value of our services and products.Key...

  • Front Desk Associate

    3 months ago


    Brighton, United States Colwen Hotels Full time

    AC Hotel Cleveland Circle, a Colwen Hotels property, is seeking a friendly, customer service focused Front Desk Associate to join our team. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous...


  • Brighton, Michigan, United States Hilton Hotels Full time

    Unlock Your Potential with Hilton HotelsHilton Hotels offers a dynamic and rewarding career path for individuals who are passionate about delivering exceptional guest experiences.As a Front Desk Agent, you will be the first point of contact for our guests, setting the tone for their stay with us. Your role will involve:Greeting guests and completing the...


  • Brighton, Colorado, United States Outpatient Imaging Affiliates Full time

    Job SummaryWe are seeking a highly motivated and compassionate Front Desk Receptionist to join our team at Spectrum Medical Imaging. As a key member of our business office team, you will be responsible for providing exceptional patient care and support to our patients and staff.Key ResponsibilitiesWelcoming and registering patients, ensuring a positive and...


  • Brighton, United States Spectrum Medical Imaging Full time

    Spectrum Medical Imaging is seeking a highly motivated, enthusiastic, compassionate individual who is a strong communicator to join an energetic, patient-focused team! Are you passionate about patient care? Do you love interacting with people? Come and join our team as a Front Desk Receptionist for a full time position at our outpatient imaging center...


  • Brighton, Colorado, United States Salud Family Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Associate to join our team at Salud Family Health. As a key member of our patient care team, you will be responsible for creating a positive first impression and providing exceptional customer service to our patients.Key ResponsibilitiesWelcoming patients and checking them in...

  • Sales Associate

    3 weeks ago


    Brighton, Colorado, United States Massage Envy Full time

    Unlock Your Earning PotentialEarn up to $25 per membership sold, plus your base hourly rate, as a Front Desk Sales Associate at Massage Envy. We're seeking friendly, upbeat, and sales-minded individuals to drive our vision of total body care.Key Responsibilities:Execute the sales process and script to promote memberships and services.Provide exceptional...

  • Night Auditor

    2 weeks ago


    Brighton, United States Colwen Hotels Full time

    Job Title: Night AuditorColwen Hotels is seeking a detail-oriented Night Auditor to join our team. This overnight position is responsible for balancing hotel transactions, closing out the day, and maintaining the front desk area.Responsibilities:Operate the front desk and assist guests with inquiries and other needs.Complete end of day activities, including...


  • Brighton, United States Colwen Hotels Full time

    Hotel Night Auditor Job DescriptionColwen Hotels is seeking a detail-oriented Night Auditor to work in our hotel's front desk operations. This overnight position is responsible for balancing hotel transactions, closing out the day, and providing exceptional guest service.Key Responsibilities:Operate the front desk and assist guests with inquiries and other...

  • Night Auditor

    3 months ago


    Brighton, United States Colwen Hotels Full time

    AC Cleveland Hotel, a Colwen Hotels property, is seeking a friendly and detail orientated Night Auditor to join our team. This is an overnight position responsible for balancing the hotel transactions and closing out the day, responding to guest requests and maintaining the cleanliness and appearance of the front desk area. Colwen Hotels is a hospitality...


  • Brighton, Colorado, United States Planet Fitness Full time

    Job Summary: As a Customer Service Representative at Planet Fitness, you will be responsible for providing exceptional customer service to members, prospective members, and guests. This role involves greeting members, handling front desk activities, facilitating member account updates, and responding to member inquiries in a timely and professional...


  • Brighton, United States Walmart Full time

    Walmart - 7101 E 128th Ave - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...


  • Brighton, United States Walmart Full time

    Walmart - 60 W Bromley Ln - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...

  • Night Auditor

    3 weeks ago


    Brighton, United States Colwen Hotels Full time

    Job SummaryWe are seeking a detail-oriented Night Auditor to join our team at AC Cleveland Hotel, a Colwen Hotels property. As a Night Auditor, you will be responsible for balancing hotel transactions, closing out the day, and ensuring the accuracy of daily closing reports.Key ResponsibilitiesOperate the front desk and assist guests with inquiries and other...


  • Brighton, Colorado, United States City of Thornton Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Relations Clerk at the City of Thornton. As a key member of our recreation center team, you will provide exceptional customer service, manage front desk operations, and perform various administrative tasks.Key ResponsibilitiesProvide excellent customer...


  • Brighton, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...


  • Brighton, United States TJ Maxx Full time

    JOB DESCRIPTION Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing,...


  • Brighton, Michigan, United States Lowe's Full time

    Key Responsibilities:As a Head Cashier at Lowe's, you will provide supervision, coaching, and support to the Customer Service Associate team. This includes helping to open or close the front end of the store and delivering a quick, professional, and friendly checkout experience. Additionally, you will ensure that merchandise is accurately scanned and meets...