Program Director
4 days ago
As a Program Manager II at The Arc Fresno/Madera Counties, you will play a vital role in ensuring the daily operation of the program runs smoothly. You will be responsible for administering and monitoring all aspects of the program, ensuring that the goals and objectives for each client are addressed through the delivery of quality services and case management. You will uphold the company philosophy of the Basic Principles of a Collaborative Workplace and Shift Happens.
Key Responsibilities
- Formulate the annual budget with the Director of Finance and the Director of Programs, and monitor the financial stability of the program through monthly profit/loss reports.
- Approve all other purchases electronically in a timely manner.
- Interview, hire, coach, and terminate staff as needed, with the approval of the Director of Programs and HR director.
- Complete 90-day onboarding of Life Skill Coaches and 90-day evaluations and/or yearly evaluations.
- Address and consistently document staff performance issues.
- Model and train staff on company philosophies, including the Basic Principles of a Collaborative Workplace, Arc Covenant, and Shift Happens.
- Complete 10-15% quality control review of services for all clients to ensure proper client interactive training is performed by staff.
- Provide direct service duties as needed to meet the needs of clients.
- Oversee online curriculum for alternative services for all clients, including their assigned day of remote learning.
- Ensure open and consistent communication between the program and all outside stakeholders.
- Purchase, use/implementation, maintenance, evaluation, and replacement of program equipment and supplies.
- Develop engaging curriculum and quarterly review of its relevance for use by staff to meet client goals and objectives.
- Rearrange classroom/vehicle assignments for both staff and clients as necessary.
- Ensure all employees and clients follow safety protocols.
Requirements
- Bachelor's Degree from an accredited college or university, and one to two years related experience, or equivalent combination of education and experience.
- Two to three years of management/supervisory experience is required.
- Experience with computers software such as Windows, Word, and Excel.
Certificates, Licenses, Registrations
- Must possess a valid California Driver's License, reliable transportation, auto insurance, and a good driving record.
- Current Standard First Aid and CPR certificates.
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