Program Director

2 days ago


Fresno, California, United States The Arc FresnoMadera Counties Full time
Job Summary

We are seeking a highly skilled and experienced Program Manager II to join our team at The Arc Fresno/Madera Counties. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our program and ensuring that our clients receive high-quality services and support.

Key Responsibilities
  • Administer and monitor all aspects of the program, including budgeting, financial management, and staff supervision.
  • Develop and implement policies and procedures to ensure compliance with regulatory requirements and company standards.
  • Collaborate with the Director of Finance and Director of Programs to formulate the annual budget and monitor financial stability.
  • Oversee the purchase, use, and maintenance of program equipment and supplies.
  • Develop and implement engaging curriculum and quarterly review of its relevance for use by staff to meet client goals and objectives.
  • Ensure open and consistent communication between the program and outside stakeholders, including families, funding agencies, employers, and care providers.
  • Responsible for interviewing, hiring, coaching, and terminating staff as needed with approval from the Director of Programs and HR Director.
  • Completes 90-day onboarding of Life Skill Coaches and 90-day evaluations and/or yearly evaluations.
  • Addresses and consistently documents staff performance issues.
  • Responsible for modeling and training for staff on company philosophies, including the Basic Principles of a Collaborative Workplace, Arc Covenant, and Shift Happens.
  • Completes 10-15% quality control review of services for all clients to ensure proper client interactive training is performed by staff.
  • Will be required to provide direct service duties as needed to meet the needs of clients.
Requirements
  • Bachelor's Degree from an accredited college or university.
  • One to two years related experience, or equivalent combination of education and experience.
  • Two to three years of management/supervisory experience required.
  • Experience with computers and software, including Windows, Word, and Excel.
  • Valid California Driver's License, reliable transportation, auto insurance, and good driving record.
  • Current Standard First Aid and CPR certificates.

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