Program Director

1 day ago


Fresno, California, United States The Arc FresnoMadera Counties Full time
Job Summary

We are seeking a highly skilled and experienced Program Manager II to join our team at The Arc Fresno/Madera Counties. The successful candidate will be responsible for administering and monitoring all aspects of the daily operation of the program, ensuring that the goals and objectives for each client enrolled in the program are addressed through the delivery of quality services/case management.

Key Responsibilities
  • Administer and monitor all aspects of the daily operation of the program
  • Ensure that the goals and objectives for each client enrolled in the program are addressed through the delivery of quality services/case management
  • Uphold the company philosophy of the Basic Principles of a Collaborative Workplace and Shift Happens
  • Participate in formulating the annual budget with the Director of Finance and the Director of Programs
  • Monitor the financial stability of the program through monthly profit/loss reports
  • Responsible for tracking all program expenditures of agency funds, including petty cash and credit card purchases
  • Approve all other purchases electronically in a timely manner
  • Responsible for interviewing, hiring, coaching, and terminating staff as needed with the approval of the Director of Programs and HR director
  • Complete 90-day onboarding of Life Skill Coaches and 90-day evaluations and/or yearly evaluations
  • Address and consistently document staff performance issues
  • Model and train staff on company philosophies of the Basic Principles of a Collaborative Workplace, Arc Covenant, and Shift Happens
  • Complete 10-15% quality control review of services of alternative services for all clients to ensure proper client interactive training is performed by staff
  • Will be required to provide direct service duties as needed in order to meet the needs of the clients
  • Oversee online curriculum for alternative services for all clients, including their assigned day of remote learning
  • Ensure open and consistent communication between the program and all outside stakeholders, i.e. families, funding agency, employers, care providers, etc
  • Responsible for the purchase, use/implementation, maintenance, evaluation for replacement of program equipment, supplies for use staff to meet client's goals and objectives
  • Responsible for the development of engaging curriculum and quarterly review of its relevance, for use by the staff to meet client's goals and objectives
Requirements
  • Bachelor's Degree from an accredited college or university
  • One to two years related experience, or equivalent combination of education and experience
  • Two to three years of management/supervisory experience required
  • Experience with computers software such as: windows, word, and excel
  • Valid California Driver's License, reliable transportation, auto insurance, and good driving record
  • Current Standard First Aid and CPR certificates

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