Service Billing Specialist

1 week ago


Clarkston, Michigan, United States OWL Services Full time
Job Overview

OWL Services is a leading provider of sales, installation, program management, and service solutions to various industries across the U.S. With a strong presence in 33 offices and distribution centers, and over 1,400 field service professionals, OWL delivers a comprehensive service platform that includes construction, compliance, and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions.

The Service Biller will be responsible for collecting all necessary information to invoice customers, inputting and checking data in the accounting system to ensure accuracy, verifying customer negotiated terms, issuing invoices, and sending them to customers through various channels. This role requires strong communication skills and the ability to efficiently multitask.

Key Responsibilities
  • Bill customers in a timely and accurate manner, ensuring compliance with contracts, guidelines, and regulations.
  • Identify issues, research, and remedy as appropriate.
  • Maintain and update billing files in accordance with established guidelines.
  • Partner with the Service Billing Supervisor to ensure weekly goals are met.
  • Assist in establishing new billing policies and procedures.
  • Provide quality control for other team members.
  • Communicate with clients and management on any questions or concerns.
Requirements
  • Accurate and proficient typing and 10-key skills.
  • Experience with Microsoft Office.
  • Experience with Microsoft Dynamics Great Plains.
  • Previous experience in a fast-paced billing environment.
  • Associates degree in accounting or business is a plus.
  • Strong work ethic.


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