Seasonal Bilingual Case Aide
4 hours ago
We are seeking a highly motivated and detail-oriented Seasonal Bilingual Case Aide to join our team at Dynamic Service Solutions. As a key member of our case management department, you will play a vital role in ensuring the timely and effective delivery of services to youth in our care.
Key Responsibilities- Assist in coordinating case management services, including the safe and timely release of unaccompanied children in accordance with ORR policy and procedures.
- Support the filing, closing, and maintenance of records in the physical case file and UAC Portal.
- Compile electronic and physical files for ORR or State Licensing representatives as needed.
- Create client intake case files with necessary documents and close files for discharges.
- Assist with the coordination of fingerprint services for family reunification at designated digital sites.
- Prepare children for discharge/release by reviewing and amplifying discharge plans, coordinating post-discharge requirements, and orienting family members.
- Perform various administrative tasks, including data entry, filing, and answering phone calls.
- Ensure accurate and timely completion of documentation as required by state and federal regulations.
- Enroll youth into the program's internal intake system, UAC Portal.
- Facilitate incoming calls to youth with approved caregivers and conduct follow-up service phone calls after reunification.
- Assist with the coordination of legal service provider presentations and drive clients to facilitate program services.
- Maintain effective working relationships with families, colleagues, and community agencies.
- Associate degree in Psychology, Sociology, Social Work, Clinical Counseling, Human Services, or a related field.
- Minimum GED or High School Diploma with 1-2 years of experience working in the youth services field.
- Computer literacy with working knowledge of Microsoft Windows and Microsoft Office.
- Bilingual (English/Spanish) speaking, reading, and writing skills.
The Case Aide will work in an office setting with occasional overnight travel, public speaking, evening, and weekend work. Regular computer work is required, and the employee must be able to lift up to 20 pounds.
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