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Bilingual Case Specialist

2 months ago


Houston, Texas, United States The Reserves Network Inc Full time
Job Overview

The Reserves Network Inc is seeking a highly skilled and detail-oriented Bilingual Case Specialist to join their team. As a key member of the organization, you will play a vital role in enrolling eligible clients and making a significant impact on the organization.

Responsibilities
  • Client Screening and Referral: Screen walk-in clients for eligibility and make referrals to other programs as needed.
  • Client Enrollment and Orientation: Enroll eligible populations and conduct regular orientation for newly arrived clients.
  • Case File Management: Establish and maintain case files and update the database on a regular basis.
  • Financial Disbursement: Disburse monthly checks per program guidelines.
  • Record Keeping: File monthly assistance checks in clients' casefiles and add payment data to Client Track.
  • Compliance and Guidance: Be familiar with all compliance guidelines and ongoing guidance.
Requirements
  • Education: Bachelor's degree required.
  • Experience: One year of relevant experience in social services; refugee services and/or case management is preferred.
  • Technical Skills: Intermediate to advanced computer skills are required (including proficiency in Microsoft Office programs).
  • Language Skills: Fluency in English is required. Fluency in one of the main refugee languages is preferred: Spanish, Dari, Pashto, Arabic, and Kiswahili.
  • Schedule and Transportation: Must be able to work a flexible schedule including some weekends. Must have a valid driver's license and automobile insurance as required by law.
Benefits and Perks
  • Weekly Pay and Direct Deposit: Weekly pay periods and direct deposit.
  • Supportive Work Environment: Join a collaborative and supportive work environment.
  • Comprehensive Benefits: During your employment with The Reserves Network, you can enroll in our benefits program, including medical (3 plans to choose from), dental, disability, critical illness, life, vision, accident, and behavioral health insurance. Additional benefits include 401K, direct deposit, and our referral bonus program.