Guest Services Associate II
4 weeks ago
At Wyndham Destinations, our mission is to deliver exceptional vacation experiences for millions of travelers worldwide. Our team of over 19,000 associates work together to make this happen at more than 270 vacation club resort locations across the globe.
How You'll Shine:
As a Guest Services Associate, you will play a vital role in making guests' vacations memorable from registration to checkout. Your friendly welcome, excellent service, and contagious smile will make a lasting impression on our guests. You will extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
How You'll Make an Impact:
- Bring smiles to guests from around the world by providing warm welcomes.
- Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
- Process cash and credit card transactions strictly following established procedures.
- Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
- Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
- Reserve and confirm reservations for individuals and/or groups.
- Provide guests with room rate quotes.
- Respond to guest inquiries and concerns as quickly and completely as possible.
- Professional appearance and a positive, can-do attitude.
- Excellent communication skills with the ability to read, write and understand English.
- Ability to solve problems with minimal supervision.
- Basic math skills and knowledge of proper cash handling procedures.
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and organization skills.
- Basic computer and office skills.
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Wyndham Destinations benefits include:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Hospitality is at the heart of all we do at Wyndham Destinations. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Job Requisition: R-90644
-
Spa Service Associate
4 weeks ago
Newport, Rhode Island, United States Marriott International Inc Full timeJob SummaryAs a Spa Specialist at Marriott International Inc, you will play a vital role in delivering exceptional guest experiences and promoting our spa services. Your primary responsibilities will include providing a wide range of services, promoting spa services and retail, scheduling reservations and confirming appointments, and ensuring that guests...
-
Host/Hostess - Guest Experience Curator
4 weeks ago
Newport, Rhode Island, United States The Chanler Full timeGuest Experience AmbassadorThe Chanler seeks a skilled Host/Hostess to provide exceptional guest service and create memorable experiences for our visitors. As a key member of our front-of-house team, you will be responsible for greeting and seating guests, managing reservations, and ensuring a seamless dining experience.Key ResponsibilitiesGreet and seat...
-
Engineering Technician II
4 weeks ago
Newport, Rhode Island, United States McLaughlin Research Full timeJob Title: Engineering Technician IIJob Summary: We are seeking an experienced Engineering Technician II to support the Sensors and SONAR Systems Department of the Naval Undersea Warfare Center (NUWC) Division Newport. The successful candidate will provide engineering services for analyses, in-service engineering, prototype development, test and evaluation,...
-
Biomedical Equipment Technician II
4 weeks ago
Newport, Rhode Island, United States Lifespan Full timeJob SummaryWe are seeking a highly skilled Biomedical Equipment Technician II to join our team at Lifespan. The successful candidate will be responsible for maintaining and repairing medical equipment to ensure optimal performance and patient safety.Key ResponsibilitiesClean and prepare equipment for repair and inspectionPerform safety inspections,...
-
Server Associate
3 weeks ago
Newport, Rhode Island, United States Davidson Hospitality Group Full timeServer Role OverviewAs a member of the Davidson Hospitality Group team, you will be responsible for delivering exceptional customer service to our guests.Key Responsibilities:Serve guests in a timely and attentive manner.Take orders accurately and make recommendations to enhance the dining experience.Ensure the accuracy and timely delivery of orders.Maintain...
-
Housekeeping Associate
4 weeks ago
Newport, Rhode Island, United States Davidson Hospitality Group Full timeKey Responsibilities:As a member of the Davidson Hospitality Group team, you will be responsible for maintaining the cleanliness and organization of guest rooms and public areas. This includes cleaning and sanitizing surfaces, replenishing supplies, and reporting any maintenance issues. Additionally, you will be expected to ensure guest satisfaction and...
-
Cashier & Front End Services Associate
1 month ago
Newport, Rhode Island, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused Cashier & Front End Services Associate to join our team at Walmart. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service by...
-
Specialty Sales Associate
3 weeks ago
Newport, Rhode Island, United States Navy Exchange Full timeJob Summary:As a Specialty Sales Associate, you will be the face of our company, Navy Exchange, where you get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products...
-
Sales Associate
4 weeks ago
Newport, Rhode Island, United States Navy Exchange Full timeJob Title: Sales AssociateAs a Sales Associate at Navy Exchange, you will be the face of our company, highlighting our brand and image while contributing to building our reputation as a company that values its customers and their opinions.Key Responsibilities:Assist customers in recognizing the need for our products and services.Learn about our products and...
-
Sales Associate Representative
1 month ago
Newport, Rhode Island, United States Sunglass Hut Full timeAbout the RoleSunglass Hut is seeking a talented Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service and driving sales growth.Key ResponsibilitiesUtilize The Sunglass Hut Experience tools to consistently meet and exceed sales targetsCreate an emotional connection with customers to drive...
-
Sales Associate
4 weeks ago
Newport, Rhode Island, United States Navy Exchange Full timeJob Summary: As a Sales Associate at Navy Exchange, you will be responsible for selling general merchandise to customers while providing exceptional customer service. You will work as part of a sales team to anticipate and exceed customer expectations. Your duties will include assisting customers, selecting merchandise, and suggesting additional items to...
-
Director of Rooms
4 weeks ago
Newport, Rhode Island, United States The Chanler Full timeJob SummaryThe Director of Rooms at The Chanler will be responsible for delivering a world-class guest experience by cultivating guest and staff loyalty. This role oversees the Rooms Division, including Guest Services, Housekeeping, Night Audit, Reservations, Revenue Management, and Valet, ensuring seamless communication across all departments.Key...
-
Key Holder
3 weeks ago
Newport, Rhode Island, United States BRAHMIN LEATHER WORKS LLC Full timeJob DescriptionAt Brahmin Leather Works LLC, we are seeking a highly motivated and experienced Key Holder to join our team. As a Key Holder, you will be responsible for creating a store environment that provides exceptional sales and customer service, while executing visual directions and recruiting, developing, and retaining a strong selling team.Key...
-
Server Assistant
1 month ago
Newport, Rhode Island, United States Ninety Nine Restaurant & Pub Full timeJob SummaryAs a Server at Ninety Nine Restaurant & Pub, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests. Your key responsibilities will include managing assigned table sections, understanding the restaurant menu, and anticipating guests' needs to deliver timely and hospitable...
-
Massage Therapist
1 month ago
Newport, Rhode Island, United States Auberge Resorts Full timeJob SummaryWe are seeking a skilled Massage Therapist to join our team at Auberge Resorts Collection. As a Massage Therapist, you will be responsible for providing exceptional massage and spa services to our guests, ensuring their comfort and satisfaction throughout their experience.Key ResponsibilitiesProvide personalized massage and spa services to guests,...
-
Front Desk Representative
4 weeks ago
Newport, Rhode Island, United States Davidson Hospitality Group Full timeFront Desk Agent RoleAs a Front Desk Agent at Davidson Hospitality Group, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience. Your key responsibilities will include greeting and welcoming guests, efficiently handling check-in and check-out procedures, and providing information about hotel...
-
Front Desk Representative
4 weeks ago
Newport, Rhode Island, United States Newport Harbor Island Resort Full timeFront Desk Agent Job DescriptionAbout the Role:We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Newport Harbor Island Resort. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless guest experience.Key...
-
Hospitality Team Member
4 weeks ago
Newport, Rhode Island, United States Davidson Hospitality Group Full timeKey Responsibilities:• Serve food and beverages to guests in their rooms.• Take orders and ensure accuracy of orders.• Maintain cleanliness and organization of service areas.• Provide exceptional customer service and address any guest concerns.• Follow all safety and sanitation procedures.• Assist with other duties as assigned.About the Role:This...
-
Sales Associate
4 weeks ago
Newport, Rhode Island, United States Wal-Mart Stores , Inc. Full timeJob SummaryAs a Sales Associate in the Apparel and General Merchandise department at Walmart, you will play a vital role in helping customers find what they need. Your excellent communication skills and ability to work in a fast-paced environment will make you a valuable asset to our team.Key ResponsibilitiesReview customer orders and locate merchandise on...
-
Restaurant Operations Manager
4 weeks ago
Newport, Rhode Island, United States Stoneacre Hospitality Full timeJob SummaryWe are seeking a seasoned Restaurant Manager to lead our team and drive exceptional guest experiences. The ideal candidate will possess strong leadership skills, a focus on teamwork, and a passion for hospitality.Key Responsibilities:1. Team Leadership & Development: Lead, mentor, and motivate a diverse team of servers, chefs, and support staff....