Transportation Operations Coordinator

4 weeks ago


Corpus Christi, Texas, United States MV Transportation Full time

Job Summary:

We are seeking a skilled Transportation Dispatcher to join our team at MV Transportation. As a key member of our operations team, you will be responsible for handling client calls, communicating with drivers, and ensuring positive employee morale and quality customer service.

Key Responsibilities:

  • Handle client calls and communicate issues with drivers
  • Monitor radio and telephones for service quality
  • Ensure positive employee morale and quality customer service
  • Track and complete driver sign-in and sign-out
  • Assign trips to drivers as needed
  • Monitor daily system performance and participate in operating performance review
  • Communicate closed or late starting routes to supervisors or managers
  • Perform other duties as assigned

Requirements:

  • 1 year previous dispatcher experience preferred
  • 2 years of customer service experience preferred
  • High School diploma or equivalent
  • Experience with Trapeze software preferred
  • Ability to handle multiple tasks and maintain composure under pressure
  • Demonstrate high customer service commitment and professional phone manner
  • Knowledge of the service area is a plus

MV Transportation is an equal opportunity employer and does not discriminate based on various protected characteristics.

Applicants may be subject to pre-employment drug test and background check.



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