Commercial Banking Operations Coordinator
4 weeks ago
Job Title: Commercial Banking Operations Coordinator
Job Summary:
We are seeking a highly skilled Commercial Banking Operations Coordinator to join our team at Seacoast Bank. In this role, you will be responsible for supporting the Commercial Banking client service channel by coordinating the activities of assigned Bankers. Your primary goal will be to ensure the timely and accurate processing of all client accounts and required servicing documentation.
Key Responsibilities:
- Assist Bankers in business development by meeting or exceeding new client relationship goals, generating new loans, deposits, and fees, and maintaining portfolio performance.
- Support Bankers in loan approval and document preparation, processing closed loans for booking and submission to the loan vault, and providing prompt, professional, and courteous service to customer inquiries.
- Manage past dues by reviewing exceptions reports, following up with borrowers and Bankers, and communicating with outside vendor companies regarding closing procedures.
- Implement customer satisfaction surveys, analyze results, and adhere to the highest legal and ethical standards applicable to our industry and Seacoast Bank's Code of Conduct.
Requirements:
- High School Diploma or equivalent required; Bachelor's degree in Business Administration, Economics, Finance, or a related major preferred.
- 5+ years of related experience in process and office management, business analytics, and diagnosis obtained through commercial lending support and portfolio management.
- 2+ years of financial services experience.
What We Offer:
Seacoast Bank is committed to providing a dynamic and supportive work environment that fosters growth and development. As a Commercial Banking Operations Coordinator, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer service and driving business results.
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