Dining Room Manager
2 weeks ago
Job Summary:
The Dining Room Supervisor is responsible for overseeing the daily operations of the dining room department, ensuring exceptional guest service, and maintaining a high level of food quality and presentation. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Supervise and manage the dining room staff, including hiring, training, and performance evaluations.
- Ensure that all dining room operations are running smoothly and efficiently, including food preparation, service, and cleaning.
- Monitor and maintain high standards of guest service, responding promptly to guest complaints and concerns.
- Collaborate with the Eagle's Nest Operations Manager to analyze dining room performance and implement enhancements to maximize revenues and increase guest satisfaction.
- Develop and maintain a comprehensive knowledge of menu items, ingredients, and preparation methods.
- Ensure that all food safety and sanitation procedures are followed, maintaining a clean and safe dining environment.
- Perform other duties as assigned by the Eagle's Nest Operations Manager.
Requirements:
- A minimum of two years supervisory experience in a high-volume, full-service restaurant environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and management.
- Strong leadership and problem-solving skills, with the ability to make sound decisions in a fast-paced environment.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- High school diploma or equivalent required; associate's or bachelor's degree in hospitality or a related field preferred.
Working Conditions:
The Dining Room Supervisor will work in a fast-paced, dynamic environment with exposure to differentials in temperature. The role requires standing, walking, and lifting, as well as the ability to work in a team environment.
Benefits:
The Lake of the Torches Resort Casino offers a competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
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