Customer Service Representative

6 hours ago


Superior, United States RemX Full time
Job OpportunityRemX is seeking a highly skilled and motivated Customer Service Representative to join our team in Superior, WI. As a Customer Service Representative, you will be responsible for reviewing completed forms, following up on incomplete forms, determining client eligibility, and authorizing payments on behalf of fuel assistance clients in emergencies. You will also schedule appointments, provide information about services, and work closely with our team to ensure the success of our clients.

As a RemX Representative, you will have the opportunity to work in a fast-paced and dynamic environment, where no two days are the same. You will be working with a talented team of professionals who are passionate about delivering exceptional customer service.

Responsibilities:
  • Review completed forms to ensure all necessary information has been entered for data entry
  • Follow up on incomplete forms pending submission of additional materials by applicant
  • Determine client eligibility and authorize payments on behalf of fuel assistance clients in emergencies
  • Schedule appointments
  • Provide information about services


Qualifications:
  • Previous experience in customer service or other related fields
  • Experience working in a non-profit a plus
  • Bilingual Spanish a plus
  • Tech savvy with experience in MS Office Suite
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills


At RemX, we offer a competitive pay, paid weekly, access to health benefits and retirement plan, and a personal recruiter to help with job searches and assistance when at work. We are committed to providing our employees with the tools and resources they need to succeed in their roles. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

Apply today and take the first step towards a rewarding career with RemX

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