HR Reporting Systems Lead

1 month ago


Raleigh, North Carolina, United States Oakleaf Partnership Full time
Job Overview

The HR US Reporting & Systems Lead will be responsible for the development, support, and maintenance of core HR systems, with a focus on Workday, while ensuring excellent customer service. This hybrid role involves resolving system issues, ensuring data accuracy, and supporting system users.

Key Responsibilities
  • Provide day-to-day support for HR system users, troubleshoot issues, and manage escalation tickets.
  • Lead US HR reporting and compliance efforts, ensuring accurate and timely data management.
  • Serve as the subject matter expert for HR system processes and data flows, assisting with the integration of new systems.
  • Design and deliver training for HR applications and systems to HR users.
  • Identify and implement process improvements to enhance HR information quality and data accuracy.
  • Support HR system updates and bi-annual Workday releases, coordinating with business and technical teams.
  • Supervise and mentor a Data Coordinator, providing guidance on reporting and data management.
Requirements
  • Experience with cloud-based SaaS systems, particularly Workday.
  • Strong data analysis skills, with a high degree of accuracy and attention to detail.
  • Advanced proficiency in MS Excel, including pivot tables, VLOOKUP, and macros.
  • Strong written and verbal communication skills.
  • Ability to work both independently and within a team.
Desirable
  • Previous experience in an HR role with knowledge of HR processes.
  • Experience implementing or supporting cloud-based HR systems.
  • Experience in professional services or the legal sector is preferred.


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