IT Quality Assurance Lead

2 weeks ago


Raleigh, North Carolina, United States Focused HR Solutions Full time

Job Description:

Focused HR Solutions is seeking an experienced IT Quality Assurance Lead to join our team. As a key member of our IT department, you will be responsible for ensuring the high quality of our IT programs and deliverables.

Key Responsibilities:

  • Develop and implement quality management processes and procedures to ensure compliance with industry standards and best practices.
  • Collaborate with cross-functional teams to identify and mitigate quality risks and issues.
  • Conduct regular quality audits and assessments to ensure adherence to quality standards.
  • Develop and maintain quality metrics and reporting to track progress and identify areas for improvement.
  • Provide training and guidance to team members on quality management principles and practices.
  • Stay up-to-date with industry trends and developments in quality management and apply this knowledge to improve our quality processes.

Requirements:

  • 7+ years of experience in IT quality assurance or a related field.
  • Proven track record of implementing and maintaining quality management processes and procedures.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Knowledge of PMI processes, methodology, and standards.
  • Experience with Agile principles, processes, and methodology.
  • Six Sigma certification is highly desired.

Preferred Qualifications:

  • Experience in traditional 'waterfall' project management as well as agile project management.
  • Knowledge of Enterprise IT Systems, system integration principles, and associated program, project, and program quality management best practices.
  • Experience in IT and healthcare project management.
  • Vendor management and outsourcing experience.
  • Organizational Change Management (OCM) experience.


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