Front Desk Representative Healthcare
6 days ago
Catalyst Physician Group is a physician-owned and physician-led organization dedicated to transforming healthcare by putting patients at the forefront of everything we do.
About UsWe operate across 21 locations in North Texas, providing personalized, accessible care that helps communities thrive. Our team of over 100 physicians and 500 employees is committed to delivering exceptional patient care and advancing health through integrity, honesty, and compassion.
Job DescriptionAs a Front Desk Representative, you will be responsible for ensuring a positive experience for patients from the moment they arrive. This includes greeting patients, answering phones, and responding to routine inquiries. You will also assist with patient registration duties, schedule appointments, and verify patient insurance information.
- Responsibilities:
- Greet patients and respond to routine inquiries concerning practice services, hours of operations, and general questions regarding the practice.
- Assist with patient registration duties by collecting and verifying insurance cards and photocopying/scanning appropriate documentation.
- Schedule, confirm, and verify patient appointments, arrange follow-up visits and referral appointments.
- Verify patient insurance information by contacting/calling the appropriate insurance carrier and/or utilizing automated insurance verification systems.
- Perform various administrative tasks such as receiving, sorting, and distributing mail to the appropriate department.
We are seeking a motivated and detail-oriented individual with excellent communication skills to join our team as a Front Desk Representative. The ideal candidate will have a high school diploma or equivalent, proficiency in interpersonal relations and communication skills, and the ability to follow all organization policies and procedures regarding insurance protocols and procedures.
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