Housekeeping Room Attendant

2 days ago


Atlanta, Georgia, United States Hyatt Regency Atlanta Perimeter at Villa Christina Full time

About the Role

We are seeking a highly skilled and detail-oriented Housekeeping Room Attendant to join our team at Hyatt Regency Atlanta Perimeter at Villa Christina. As a key member of our housekeeping team, you will play a vital role in ensuring the cleanliness and comfort of our guests' rooms.

Responsibilities

  • Manage the cleanliness of common spaces, including hallways, public restrooms, and the hotel lobby, to maintain a high level of guest satisfaction.
  • Clean and arrange hotel rooms to meet our hotel's standards prior to guest arrival, paying attention to detail and ensuring a seamless experience.
  • Respond to general questions and concerns from guests during their stay, providing exceptional customer service and resolving any issues promptly.
  • Track rooms cleaned and document lost and found items, damage, and repairs needed, maintaining accurate records and communicating with the housekeeping team.
  • Maintain a high level of cleanliness and organization in all areas, including mopping, vacuuming, making beds, changing sheets, doing laundry, and restocking rooms as assigned.

Requirements

  • Impeccable work ethic and excellent organizational, time management, and communication skills, with a strong attention to detail.
  • Over 1 year of experience as a professional housekeeper, with a proven track record of delivering exceptional results.
  • Good understanding of cleaning techniques and products, with a commitment to using eco-friendly and sustainable practices.
  • High school diploma, G.E.D., or equivalent, with a strong foundation in customer service and hospitality.


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