Customer Support Associate
2 days ago
We are seeking a highly skilled Customer Support Associate to join our team at MMC Group. This is an exciting opportunity to work in a dynamic environment where you will be responsible for providing exceptional customer service to our diverse clientele.
About the PositionIn this role, you will be responsible for responding to client inquiries, providing information, and resolving issues in a timely and professional manner. You will also be required to maintain accurate records, meet performance standards, and adhere to company policies and procedures.
The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will also have the ability to multitask, work independently, and be a team player.
This is an on-site position based in the NY 10004 area, with a competitive salary of $18.00 per hour. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.
Key Responsibilities- Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers to callers in the event of problems or concerns.
- Educates clients on managed care.
- Assesses clients' health care needs and assists clients in choosing a health plan.
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