Customer Experience Associate

3 days ago


Atlanta, Georgia, United States Jenis Splendid Ice Creams LLC. Full time

At Jeni's Splendid Ice Creams, we are seeking a Customer Experience Associate to join our Krog Stoveworks team. This role is responsible for leading shifts and performing limited executive functions, including inventory management and handling deposits.

The ideal candidate will be a passionate customer service professional with a strong work ethic, great judgment, and a good heart. They will be calm under pressure and handle adversity with grace, while providing world-class customer service.

The Customer Experience Associate will report directly into a Shopkeeper or Shopkeeper Apprentice and receive specialized training around all Daily Operation functions with an additional focus on training and coaching Ambassadors and communicating up to leadership.

This role offers a competitive hourly rate of $21.96, plus tips, full-time hours, paid time off and holidays, and opportunities for career development.

About Jeni's Splendid Ice Creams:

We are a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country. We love people, we love ice cream, and we view ice cream as a form of art.



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