Patient Access Representative
5 days ago
About Vidant Health:
Vidant Health is a leading healthcare provider in North Carolina, dedicated to delivering high-quality patient care and services. Our team of healthcare professionals is committed to making a positive impact in the lives of our patients and their families.
Job Summary:
We are seeking a Patient Access Representative to join our team. As a Patient Access Representative, you will be responsible for creating a positive first impression for our patients and families. You will perform outpatient scheduling, registration, and collect necessary data to ensure accurate billing and reimbursement. You will also serve as the first point of contact for physician offices and other customers regarding scheduling procedures at Vidant Health.
Responsibilities:
- Interact with physicians and/or their office staff to secure diagnosis, procedure details, or authorization information as needed.
- Receive scheduling requests for procedures using our electronic scheduling system.
- Obtain diagnosis and procedure information from patients, clinical departments, or physician offices to perform ABN/Medical Necessity screening, as required.
- Interview patients face-to-face or by phone to obtain scheduling and/or registration information.
- Handle incoming calls and exercise judgment in scheduling callers for the correct procedure in the appropriate service area.
- Collect complete and accurate demographic, financial, and clinical information to properly enter into our electronic health record to complete a hospital registration.
- Provide timely and thorough information to all other providers and customers who utilize patient data.
- Review registration accounts for accuracy to ensure the hospital is properly reimbursed.
- Obtain signatures on consent forms, HIPAA, Observation Notice, Important Message from Medicare, and other important forms as required within our hospital policies.
- Explain financial obligations, negotiate deposits and payment arrangements with patients and/or guarantors, and attempt to collect patient copayments or other uninsured balances on accounts.
- Verify insurance benefits using our electronic insurance eligibility application, internet application, or telephone calls to insurance carriers. Obtain authorizations and pre-certification for applicable visits.
- Ensure that all required documents, including consent forms, precertification documents, benefits information, and insurance card copies, are scanned into the correct patient EHR.
- Cross-trained to perform other functions within the division as assigned.
- Other duties as assigned.
- High School or Equivalent (GED) or higher is required.
- Associate Degree: preferred.
- Bachelor's Degree: preferred.
- 2 years of Customer Service is required.
- 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.
- Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required.
- Basic computer skills.
2nd Shift, 230pm to 11pm, with a every other weekend rotation.
Equal Opportunity Employer:
Vidant Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion. Decisions of employment are made based on business needs, job requirements, and applicant qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information, and testing, family and medical leave, sexual orientation, gender identity or expression, or any other status protected by law.
-
Patient Access Representative
3 weeks ago
Greenville, North Carolina, United States Vidant Health Full timeJob SummaryAt Vidant Health, we are seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for our patients.Key Responsibilities:Perform patient registration and verify patient informationInterpret and explain insurance benefits to...
-
Patient Access Representative
3 days ago
Greenville, North Carolina, United States Vidant Health Full timeJob Title: Patient Access RepresentativeJob Summary: We are seeking a highly skilled Patient Access Representative to join our team at Vidant Health. As a Patient Access Representative, you will be responsible for performing patient registration, providing insurance benefits interpretation and counseling, and maintaining medical terminology skills and...
-
Patient Access Representative
2 weeks ago
Greenville, North Carolina, United States Vidant Health Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Vidant Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for our patients.Key ResponsibilitiesPerform patient registration and verify patient informationInterpret and explain insurance benefits to...
-
Patient Access Representative
3 weeks ago
Greenville, North Carolina, United States Vidant Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Vidant Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our healthcare facilities.Key Responsibilities:Perform clinical support services, including patient registration, scheduling,...
-
Patient Access Representative
2 weeks ago
Greenville, North Carolina, United States Vidant Health Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Vidant Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for our patients.Key ResponsibilitiesPerform patient registration and verify patient informationProvide insurance benefits interpretation and...
-
Patient Access Representative
3 weeks ago
Greenville, North Carolina, United States Vidant Health Full timeJob SummaryVidant Health is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and admission process for our patients.Key ResponsibilitiesPerform patient registration and verify patient informationInterpret and explain insurance...
-
Patient Access Representative
5 days ago
Greenville, North Carolina, United States Vidant Health Full timeJob Title: Patient Access RepresentativeAbout Vidant Health:Vidant Health is a leading healthcare provider in eastern North Carolina, dedicated to delivering high-quality patient care and improving the health of our communities.Job Summary:As a Patient Access Representative, you will play a critical role in creating a positive first impression for our...
-
Patient Access Representative
4 days ago
Greenville, North Carolina, United States Vidant Health Full timeJob Title: Patient Access RepresentativeAbout Vidant Health:Vidant Health is a leading healthcare provider in eastern North Carolina, dedicated to delivering high-quality patient care and improving the health of our communities.Job Summary:We are seeking a Patient Access Representative to join our team. In this role, you will be responsible for performing...
-
Patient Access Representative
2 weeks ago
Greenville, North Carolina, United States Vidant Health Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Vidant Health. As a Patient Access Representative, you will be responsible for creating a positive first impression of our organization's services to patients and families, as well as other external customers.Key ResponsibilitiesInteract with physicians and/or...
-
Patient Access Representative
2 days ago
Greenville, North Carolina, United States Vidant Health Full timeJob SummaryAs a Patient Access Representative at Vidant Health, you will be the first point of contact for patients and families, creating a positive and welcoming experience. Your role will involve scheduling appointments, registering patients, and collecting necessary information to ensure accurate billing. You will also serve as a liaison between...
-
Patient Access Representative
2 weeks ago
Greenville, North Carolina, United States Vidant Health Full timeJob SummaryAs a Patient Access Representative at Vidant Health, you will be the first point of contact for patients and families, providing exceptional customer service and ensuring a smooth registration process. Your attention to detail and organizational skills will be essential in collecting accurate demographic, financial, and clinical information to...
-
Patient Access Representative
3 weeks ago
Greenville, North Carolina, United States Vidant Health Full timeAbout Vidant HealthVidant Health is a leading healthcare provider in North Carolina, serving a 29-county region with a population of over 1.4 million people. Our flagship hospital, Vidant Medical Center, is a 974-bed academic medical center that provides acute and intermediate care, rehabilitation, and outpatient services.Job SummaryWe are seeking a highly...
-
Patient Access Representative
2 weeks ago
Greenville, South Carolina, United States Prisma Health Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Prisma Health. As a Patient Access Representative, you will play a critical role in ensuring that patients receive the best possible care by collecting and verifying demographic and financial data, verifying insurance coverage, and initiating pre-authorization...
-
Patient Access Representative PRN
3 weeks ago
Greenville, North Carolina, United States Vidant Health Full timeJob SummaryAs a Patient Access Representative PRN with Vidant Health, you will play a vital role in creating a positive first impression for our patients and families. This is an exciting opportunity to join our team and make a meaningful impact in the healthcare industry.Key ResponsibilitiesPerform outpatient scheduling and registration for all patients,...
-
Patient Access Representative II
2 weeks ago
Greenville, North Carolina, United States Vidant Health Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to create a positive first impression for our patients and families. As a key member of our team, you will be responsible for scheduling, registration, and insurance verification for both outpatient and inpatient services.Key ResponsibilitiesCollect demographic information and secure...
-
Patient Access Representative
3 weeks ago
Greenville, South Carolina, United States Prisma Health Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Prisma Health. As a Patient Access Representative, you will play a critical role in ensuring that patients receive high-quality care by accurately collecting and verifying demographic and financial data.Key ResponsibilitiesInterview patients to collect and verify...
-
Patient Access Representative
3 weeks ago
Greenville, South Carolina, United States Prisma Health Full timeAbout the RoleWe are seeking a highly skilled Patient Access Representative to join our team at Prisma Health. As a Patient Access Representative, you will play a critical role in ensuring that patients receive high-quality care by accurately collecting and verifying demographic and financial information.Key ResponsibilitiesInterviews and Verifies Patient...
-
Patient Access Representative II
3 weeks ago
Greenville, North Carolina, United States Vidant Health Full timeJob SummaryAs a Patient Access Representative II at Vidant Health, you will play a vital role in creating a positive first impression for our patients and families. Your exceptional communication skills and attention to detail will ensure seamless registration and insurance verification processes for both outpatient and inpatient services.Key...
-
Patient Access Representative PRN
3 weeks ago
Greenville, North Carolina, United States Vidant Health Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative PRN to join our team at Vidant Health. As a key member of our healthcare team, you will be responsible for creating a positive first impression for our patients and families, while also ensuring accurate and efficient registration and scheduling processes.Key...
-
Patient Access Representative
3 weeks ago
Greenville, South Carolina, United States Ensemble Health Partners Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient admission process for patients.Key ResponsibilitiesAssign accurate Medical Record Numbers (MRNs) and complete medical...
