Regional Call Center Representative

3 days ago


Kalamazoo, Michigan, United States Bronson Healthcare Full time
Job Summary

We are seeking a highly skilled Regional Call Center Operator to join our team at Bronson Healthcare. As a key member of our Bronson Communication Services team, you will be responsible for providing exceptional customer service and support to our patients, healthcare professionals, and community.

Key Responsibilities
  • Process incoming calls for Bronson Methodist Hospital, Bronson Battle Creek Hospital, and other Bronson entities
  • Paging in-hospital personnel, physicians, and orders for Kalamazoo and Battle Creek
  • Executing code procedures for Kalamazoo and Battle Creek
  • Processing changes to Smart Web on-call calendars for the Bronson system
  • Processing after-hours calls for all Bronson practices system-wide
Requirements
  • High school diploma or general education degree (GED) required
  • 1-2 years related experience and/or training preferred
  • Previous computer/call center experience preferred
  • Ability to prioritize and work efficiently in emergency or complicated situations
  • Excellent communication skills in a high-volume department
Working Conditions

This role requires the ability to work in a fast-paced environment with high levels of mental/visual fatigue. The job produces some physical demands, including regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.

What We Offer

Bronson Healthcare offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



  • Kalamazoo, Michigan, United States Bronson Healthcare Full time

    Job Title: Regional Call Center OperatorWe are seeking a highly skilled and detail-oriented Regional Call Center Operator to join our team at Bronson Healthcare. As a key member of our Communication Services department, you will be responsible for providing exceptional customer service and support to our patients, healthcare professionals, and...


  • Kalamazoo, Michigan, United States Bronson Healthcare Full time

    Job Title: Regional Call Center OperatorWe are seeking a highly skilled and detail-oriented Regional Call Center Operator to join our team at Bronson Healthcare. As a key member of our Communication Services department, you will be responsible for providing exceptional customer service and support to our patients, healthcare professionals, and community.Key...


  • Kalamazoo, Michigan, United States Ascension Full time

    Job SummaryAs a Switchboard Operator at Ascension, you will be responsible for receiving and relaying internal and external calls, providing general information according to protocol, and maintaining desk directories and reference materials.Key ResponsibilitiesReceive and relay internal and external callsProvide general information according to...


  • Kalamazoo, Michigan, United States Gryphon Place Full time

    Job SummaryGryphon Place seeks a highly skilled and detail-oriented Resource and Volunteer Center Coordinator to manage and maintain the Volunteer Center database and 2-1-1 database.The ideal candidate will have a strong background in the human services field, excellent computer skills, and the ability to work independently with minimal supervision.The...


  • Kalamazoo, Michigan, United States LuXX Management Full time

    Regional Truck Driver OpportunityWe are seeking experienced CDL-A drivers for our regional truck driver position. As a regional driver, you will have the opportunity to work with a variety of freight types and enjoy a competitive pay structure.Key Responsibilities:Drive regional routes with a focus on delivering high-quality service to our customers.Operate...


  • Kalamazoo, Michigan, United States JX Truck Center Full time

    Job Overview We are seeking a highly motivated and results-driven Business Development Executive to join our team at JX Truck Center. As a Business Development Executive, you will play a critical role in building and maintaining relationships with our customers, identifying new business opportunities, and driving revenue growth. Responsibilities * Develop...


  • Kalamazoo, Michigan, United States LuXX Management Full time

    Regional Truck Driver Job DescriptionWe are seeking a skilled CDL-A regional truck driver to join our team at LuXX Management. As a regional driver, you will have the opportunity to drive a variety of routes and experience the freedom of the open road.Key Responsibilities:Drive a tractor-trailer combination vehicle to transport goods and materials across the...


  • Kalamazoo, Michigan, United States McDonald's Towing Full time

    Job SummaryMcDonald's Towing is seeking a highly skilled and customer-focused Dispatcher and Customer Service Representative to join our team. As a key member of our dispatch team, you will be responsible for monitoring and maintaining records, taking calls from clients, and dispatching drivers efficiently to meet customer needs.Main Responsibilities:Provide...


  • Kalamazoo, Michigan, United States INITIAL, INC. Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Rentokil North America. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their concerns, and ensuring their satisfaction with our products...


  • Kalamazoo, Michigan, United States PNC Financial Services Group Full time

    **Customer Service Representative Role Overview**PNC Financial Services Group is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and chat.**Key Responsibilities:**Provide timely...


  • Kalamazoo, Michigan, United States VCA Animal Hospitals Full time

    Client Service Representative Job DescriptionVCA Veterinary Specialty and Emergency Center of Kalamazoo is a 24/7/365 emergency, critical care and specialty practice, located in Kalamazoo, MI.We are seeking an Experienced Client Service Representative to support our Doctors team by creating a positive, low-stress atmosphere for our clients and patients.Key...


  • Kalamazoo, Michigan, United States Triad Service Center Full time

    Job Title: Field Service Technician/Industrial MechanicTriad Service Center is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for the service and repair of light industrial equipment in the Kalamazoo, MI area.Key Responsibilities:Diagnose and repair light industrial equipment, including...


  • Kalamazoo, Michigan, United States JX Truck Center Full time

    Job Overview At JX Truck Center, we are seeking a highly motivated and results-driven Business Development Executive to join our team. As a Business Development Executive, you will play a critical role in building and maintaining relationships with our customers, identifying new business opportunities, and driving revenue growth. Responsibilities *...


  • Kalamazoo, Michigan, United States State Farm Insurance Full time

    Job Title: Office RepresentativeAt State Farm Insurance, we're looking for a skilled and customer-focused Office Representative to join our team.Key Responsibilities:Provide exceptional customer service by answering inquiries and resolving issues in a timely and professional manner.Process insurance policy changes and updates, ensuring accuracy and...


  • Kalamazoo, Michigan, United States Expert Seekers Training Full time

    Unlock Your Earning PotentialAre you a driven and ambitious individual looking to launch your career to new heights? Expert Seekers Training is seeking a talented Business Development Representative to join our dynamic team.As a Business Development Representative, you will operate exclusively online or over the phone, engaging with clients across the nation...


  • Kalamazoo, Michigan, United States Advia Credit Union Full time

    Member Service RepresentativeWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Advia Credit Union. As a Member Service Representative, you will be responsible for providing exceptional service to our members, answering their questions, and helping them achieve their financial goals.Key...


  • Kalamazoo, Michigan, United States Mary Free Bed Rehabilitation Hospital Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Mary Free Bed Rehabilitation Hospital. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients, families, and staff, while ensuring a smooth and efficient registration process.Key...


  • Kalamazoo, Michigan, United States Cube Management Full time

    Job Title: Professional Sales RepresentativeAre you a sales professional looking for a challenging and rewarding role? Do you have a passion for building relationships and driving business growth? We are seeking a highly motivated and experienced sales representative to join our team at Cube Management.Job Summary:The successful candidate will be responsible...


  • Kalamazoo, Michigan, United States Borgess Medical Center Full time

    Borgess Medical Center Telemetry Nursing Job OpportunityAre you a skilled Telemetry Nurse looking for a new challenge? Borgess Medical Center is seeking a qualified Travel Telemetry Nurse to join our team. As a Telemetry Nurse, you will have the opportunity to work with a dynamic team of healthcare professionals and provide high-quality patient care in a...


  • Kalamazoo, Michigan, United States Borgess Medical Center Full time

    Borgess Medical Center Telemetry Nursing JobAre you a skilled Telemetry Nurse looking for a new challenge? Borgess Medical Center is seeking a qualified Travel Telemetry Nurse to join our team. As a Telemetry Nurse, you will be responsible for providing high-quality patient care in a fast-paced hospital setting.Benefits of Working with Borgess Medical...