Virtual/Field Property Claims Adjuster
3 weeks ago
About the Role
We are seeking a skilled Virtual/Field Property Claims Adjuster to join our team at Avail Car Sharing Company. As a Virtual/Field Property Claims Adjuster, you will be responsible for handling claims virtually from home and when needed, traveling to loss sites that have been damaged by fire, water, weather or other unexpected events.
Key Responsibilities
- Conduct a detailed inspection of the property and write an estimate to capture the extent of the damages
- When you are not in the field, use advanced video technology to collaborate with onsite vendors to identify damages and write a damage estimate from a virtual setting
- Review the policy and decide how coverage applies and provide the customer with a detailed explanation of both the estimate and the policy
- Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner
- Negotiate claim settlements with customers in accordance with business unit standard methodologies
- Use data and analytics to tell a story and influence decision making
- Flexibility to work in a variety of environments - independently, within a team, face-to-face, and virtually
What We Offer
- We cover the cost to help you study for and earn your license
- We offer 3 months of full paid training plus on the job training for up to an additional 3 months
- Ongoing training opportunities for continuous improvement
- Compensation range for this position is $52,500-$100,000 per year, based on experience and qualifications
- Internet reimbursement
- Generous paid time off (PTO)
- Tuition reimbursement
- Cafeteria style health insurance plan- starts day one
- 401K match and pension plan
- Volunteer opportunities + matching donations
Requirements
- Previous experience in property estimating, construction, restoration, or claims is a plus
- Prior experience using estimating software like Xactimate is a plus
- Value providing an effortless customer service experience
- Able to multi-task in a fast-paced environment
- Known for clear and professional communication both written and verbal
- Bilingual and/or having prior military experience- its a plus
- Have a valid drivers license
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