Front Desk Representative

2 months ago


Marquand, Missouri, United States Dave & Buster Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. As a key member of our front-of-house team, you will be responsible for delivering an exceptional guest experience, ensuring a positive and welcoming atmosphere for all visitors.

Key Responsibilities
  • Guest Experience: Provide top-notch customer service, ensuring guests feel valued and appreciated throughout their visit.
  • Front Desk Operations: Manage the front desk area, ensuring it is well-stocked with supplies, menus, and other essential items.
  • Communication: Act as a liaison between guests, team members, and management, effectively communicating information and resolving any issues that may arise.
  • Team Collaboration: Work closely with other team members to ensure seamless service delivery, maintaining a positive and supportive team environment.
  • Inventory Management: Conduct regular inventory checks, ensuring accurate stock levels and minimizing waste.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, responding to changing circumstances and priorities as needed.
Requirements
  • Communication Skills: Possess excellent verbal and written communication skills, with the ability to articulate clear messages and resolve conflicts effectively.
  • Customer Service: Provide exceptional customer service, ensuring guests feel valued and appreciated throughout their visit.
  • Teamwork: Demonstrate a strong ability to work collaboratively with others, maintaining a positive and supportive team environment.
  • Adaptability: Show flexibility and adaptability in a fast-paced environment, responding to changing circumstances and priorities as needed.
  • Physical Demands: Meet the physical demands of the role, including standing for long periods, lifting up to 30 pounds, and moving about the facility.
What We Offer
  • Competitive Compensation: Earn a competitive hourly rate, ranging from $7.25 to $12.75 per hour.
  • Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, vision, and 401K options.
  • Opportunities for Growth: Develop your skills and advance your career in a dynamic and supportive environment.


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