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Housekeeping Manager
2 months ago
Position: Housekeeping Supervisor
Company: RATAN NP LP
What You Will Be Responsible For:
As a Housekeeping Supervisor, you will oversee the daily operations of the housekeeping and laundry divisions, ensuring that all areas are maintained in a clean and orderly fashion. Your role is crucial in fostering a welcoming environment for guests through exceptional cleanliness and service.
Your Key Responsibilities Include:
- Training and assessing the performance of housekeeping staff.
- Managing all housekeeping and laundry operations to provide daily services to guest accommodations and communal spaces.
- Creating work schedules based on anticipated occupancy levels.
- Conducting inspections of guest rooms, linen storage, and public areas to uphold the highest standards of cleanliness.
- Maintaining an inventory of cleaning supplies and linens, ensuring timely replenishment as necessary.
- Establishing a guest-centric service culture, demonstrating a commitment to cleanliness and responsiveness to guest needs.
- Identifying and addressing issues promptly, while developing effective solutions.
- Coordinating training sessions for staff to enhance service quality.
- Managing lost and found items.
- Performing room attendant duties when required.
- Executing additional tasks as assigned.
Essential Qualifications:
- High school diploma or equivalent.
- A minimum of three years of experience in hotel housekeeping, with supervisory experience preferred.
- Basic skills in accounting, purchasing, and inventory management.
- Strong multitasking and prioritization abilities.
- Excellent communication and customer service skills.
- Flexibility to work varied shifts, including weekends and holidays.
Equal Opportunity Employment:
RATAN NP LP is committed to providing equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, national origin, age, disability, gender, or any other characteristic protected by applicable laws.